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How to Fix Excel Could Not Refresh Data Types Error
Question details
The user is unable to update stock ticker symbols and related information due to an error stating that Excel could not refresh data types.
- Product
- Microsoft Excel
- Device & OS
- not provided
- Scenario
- Updating stock ticker symbols and linked data types in an Excel workbook.
- Observed behavior
- Excel displays a 'Could not refresh data types' error message and the linked data fails to retrieve updated information.
Ensure your device is connected to a stable internet network and that your Microsoft Office application is fully up to date before proceeding.
Verify Internet Connection and Update Office
Install pending Office updates and verify your network to rule out local software or connectivity issues.
Open a web browser and load a few web pages to confirm that your internet connection is active and stable.
Launch Excel, click on 'File' in the top-left corner, and select 'Account' at the bottom of the left-hand menu.
Under Product Information, click 'Update Options' and select 'Update Now'. Wait for any available updates to download and install, then restart Excel.
Report the Service-Side Issue to Microsoft
If local troubleshooting steps fail, the issue is likely a server-side outage with Microsoft's data provider. Reporting it helps expedite a fix.
Try WPS Office for a Reliable Spreadsheet Experience
If you frequently encounter service interruptions or errors in Microsoft Excel, consider trying WPS Office. It is a free, lightweight, and highly compatible alternative that provides a familiar interface and seamless migration for all your local spreadsheet needs.
Frequently Asked Questions
Why does Excel say 'Could not refresh data types'?
This error typically occurs due to a lack of internet connectivity, an outdated version of Microsoft Excel, or a temporary service outage on Microsoft's backend servers that provide the data.
Can I manually update my stock data if the automatic refresh fails?
While the linked data type feature automates the process, you can manually type in updated values or import a CSV file containing the latest stock information as a temporary workaround until the external service is restored.
How do I know if the problem is on my computer or Microsoft's servers?
If you have a working internet connection, other web-dependent apps function correctly, and your Office suite is fully updated, the refresh failure is almost certainly caused by an external server issue on Microsoft's end.
