'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
How to Fix Microsoft Access Error 2293 When Sending Email Reports
Question details
The user needs to fix an error that occurs when attempting to send reports via email from Microsoft Access, particularly after updating to a new email client version.
- Product
- Microsoft Access / Microsoft Outlook
- Device & OS
- not provided
- Scenario
- Executing a macro to send database reports through email using the default email application.
- Observed behavior
- The system throws error code 2293 and fails to send the email report. This is heavily correlated with computers that have recently switched from Classic Outlook to the New Outlook.
Ensure you have administrator privileges to modify your Windows default app settings or switch your Outlook application version. Save any open Access databases and back up your macros before proceeding.
Revert to Classic Microsoft Outlook
The New Outlook lacks full support for legacy COM add-ins and the MAPI protocols required by the Access SendObject action. Switching back to Classic Outlook is the most reliable way to resolve this error.
Microsoft Access relies heavily on specific protocols to communicate with email clients when running automated macros. Because the New Outlook is built on a different web-based architecture, it may not intercept these legacy commands correctly.
Launch the New Outlook email client on your computer.
Look for the 'New Outlook' toggle switch located in the top-right corner of the application window.
Click the toggle to turn it off. A prompt will appear asking for confirmation to revert to the classic version of Outlook. Accept the prompt.
Close Outlook and Microsoft Access. Reopen your database and attempt to run the email report macro again to confirm the error is resolved.
Verify SendObject Macro and Default Email Settings
Ensure that your Access macro is correctly configured to use the SendObject action and that Windows recognizes a MAPI-compliant email application as the default.
Experience a Seamless and Lightweight Office Alternative
Dealing with complex Microsoft Office integration errors like Access Error 2293 can be frustrating. If you are looking for a reliable, hassle-free document management solution, WPS Office offers a free, lightweight, and highly compatible alternative for your everyday productivity needs.
- 1. Download the Installer: Visit the official WPS Office website and download the free installation package for your operating system.
- 2. Install WPS Office: Run the downloaded installer and follow the simple on-screen instructions to set up the software.
- 3. Start Creating: Open WPS Office to instantly start creating, editing, or converting your documents and reports.
Frequently Asked Questions
Why does the New Outlook cause Access Error 2293?
The New Outlook is built on modern web technologies and currently lacks native support for the traditional COM architecture and MAPI protocols. Microsoft Access relies on these older protocols to execute the SendObject macro and push email reports.
Can I use a different email client with the Access SendObject action?
Yes, you can use other MAPI-compliant email clients. However, you must ensure that the chosen client is set as the default email application in your Windows Default Apps settings so that Access knows where to route the report.
What exactly is the SendObject action in Microsoft Access?
SendObject is a macro action or VBA method in Access used to convert a specified datasheet, form, report, or module into a designated format (like PDF or Excel) and attach it to an electronic mail message automatically.
Will Microsoft fix the integration between Access and the New Outlook?
Microsoft continuously updates the New Outlook, but support for legacy COM add-ins and older MAPI automation features remains limited at this time. Reverting to Classic Outlook is the officially recommended workaround until broader compatibility is introduced.
