How to Fix Microsoft Teams Error: We Could Not Create Tasks Just Now
Question details
Users are unable to create tasks in Microsoft Teams and receive an error message, even though task creation works normally in Outlook.
- Product
- Microsoft Teams
- Device & OS
- not provided
- Scenario
- Creating new tasks using the Tasks by Planner and To Do application within Microsoft Teams.
- Observed behavior
- Teams displays the message 'We could not create tasks just now. Please wait a minute, then try again.' The issue occurs on both the Teams desktop client and Teams for the web.
Verify your internet connection and check if the error is isolated to the Teams desktop app by attempting to create a task in Microsoft Teams for the web.
Check Service Health and Submit an Admin Support Request
Use this method to identify server-side incidents or back-end synchronization issues requiring Microsoft's intervention.
If the error appears on both the Teams desktop application and Teams for the web, it is highly likely to be a synchronization issue between Microsoft Teams, Planner, and To Do services. This requires administrator access to investigate or resolve.
Ask your Microsoft 365 Administrator to log into the Microsoft 365 admin center using their admin credentials.
Navigate to 'Health' > 'Service health' on the left-hand menu to check the dashboard for any ongoing incidents or advisories affecting Microsoft Teams or Planner.
If no relevant incident is listed on the dashboard, navigate to 'Support' > 'Help & support' to open a new service request.
In the support request, specify that the 'We could not create tasks just now' error occurs across both web and desktop versions, but Outlook tasks sync correctly, requesting a back-end investigation.
Verify Task Creation Across Web Applications
Determine if the issue is a local application glitch or a broader account synchronization problem.
Boost Your Productivity with WPS Office
While you wait for Microsoft support to resolve your Teams task synchronization issues, consider using WPS Office for your document, spreadsheet, and presentation needs. It's a highly compatible alternative that keeps your workflow uninterrupted.
Frequently Asked Questions
Why does Microsoft Teams say 'We could not create tasks just now'?
This error typically occurs due to a back-end synchronization issue between Microsoft Teams and the Microsoft To Do or Planner services, or during temporary server-side service degradations on Microsoft's end.
Will clearing the Teams cache fix the task creation error?
If the issue is isolated to your desktop application and task creation works fine on Teams for the web, clearing the cache might resolve it. However, if the error appears on both web and desktop, it is a server issue that requires administrator intervention.
How do I check if Microsoft Teams is down?
Your Microsoft 365 administrator can check the Service health dashboard in the Microsoft 365 Admin Center to see if there are any active incidents, outages, or advisories affecting Microsoft Teams.
