OneDrive Error Codes

How to Fix OneDrive Error 0x8004DE44 and Sign-In Loop on Windows 11

Maira Mehtab Sep 28, 2026 869 views

Question details

The user is trapped in a continuous sign-in loop and encounters error code 0x8004DE44 when attempting to log into the OneDrive desktop application, despite the service functioning normally on the web and mobile platforms.

Product: Microsoft OneDrive
Device & OS: Windows 11
Scenario: Logging into the desktop sync client to access cloud files locally.
Observed behavior: The OneDrive Windows application repeatedly prompts the user for their password and fails to authenticate, eventually displaying error code 0x8004DE44.

Before you start

Verify that your internet connection is stable and ensure your Microsoft account credentials are correct by logging into the OneDrive web portal before troubleshooting the desktop app.

Solution 1Recommended

Test with a New Windows User Profile

Creating and testing a new user profile helps determine if the sign-in loop is caused by corrupted local user account settings or cached credentials.

Often, continuous login loops are tied to a specific corrupted Windows user profile or a conflict in the local Credential Manager. By testing OneDrive on a fresh local account, you can isolate whether the issue is system-wide or profile-specific.

Additionally, Microsoft recommends checking network configuration guidelines for similar login errors like 0x8004DE40 and 0x8004DE88, which frequently share the same root cause as 0x8004DE44.

Create a new local user account

Press Windows + I to open Settings. Go to Accounts > Other users, and click 'Add account'. Follow the prompts to create a local user without a Microsoft account.

Log into the new profile

Sign out of your current Windows session, log into the newly created user profile, and attempt to sign in to the OneDrive desktop application.

Check OneDrive account type and version

If the issue persists, open OneDrive Settings, navigate to the 'About' tab, and note your version number. Determine if your account is Personal, Work, or School, as enterprise accounts may have specific Azure Active Directory restrictions causing the loop.

Check Microsoft Guidance: If your issue is not resolved by a new profile, review the official Microsoft Learn documentation for errors 0x8004DE40 and 0x8004DE88, as the network troubleshooting steps provided there often resolve 0x8004DE44.

Free Microsoft Office alternative

Try WPS Office for Seamless Cloud Document Management

If you are frustrated with OneDrive sync errors and endless login loops on Windows 11, consider switching to WPS Office. It provides a reliable, lightweight, and free alternative with its own built-in cloud storage, eliminating third-party sync conflicts.

1. Download and Install: Download the lightweight WPS Office installer from the official website and complete the setup in minutes.
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Frequently Asked Questions

Why does the OneDrive app keep asking for my password?

This sign-in loop is typically caused by corrupted token data in the Windows Credential Manager, conflicting local network settings, or a corrupted Windows user profile preventing the app from saving your login state.

Are OneDrive errors 0x8004DE40, 0x8004DE88, and 0x8004DE44 related?

Yes, these error codes generally indicate that the OneDrive application is having trouble securely connecting to Microsoft's cloud servers. Troubleshooting steps for network connectivity and credential resets apply to all three.

Can I still access my files while OneDrive is experiencing error 0x8004DE44?

Absolutely. Since the issue is isolated to the Windows desktop application, you can safely access, download, and manage all your synced files by logging into OneDrive via a web browser or using the mobile app.

Microsoft Office Error Codes