How to Fix OneDrive Error: The File or Directory Is Corrupted and Unreadable
Question details
The user is unable to access local synced files and desktop shortcuts due to a corrupted and unreadable file or directory error.
- Product
- OneDrive
- Device & OS
- Windows
- Scenario
- Attempting to access, sync, or open files within OneDrive, Documents, Desktop, or Pictures folders.
- Observed behavior
- Windows displays an error stating 'The file or directory is corrupted and unreadable,' blocking access to the files and folders.
Before attempting complex software fixes, ensure your local C: drive has sufficient free storage space, as a completely full drive can cause this exact error.
Free Up Space on Your Local System Drive (C:)
A full C: drive can prevent Windows from functioning correctly, causing synced folders and shortcuts to appear corrupted or unreadable.
OneDrive relies on your local system drive to manage files and cache data. When the drive runs out of space, the file system cannot write new data, leading to corruption errors when attempting to access Desktop, Documents, or Pictures folders.
Open File Explorer, click on 'This PC' in the left pane, and check the storage bar under your Local Disk (C:).
Right-click the C: drive, select 'Properties', and click 'Disk Cleanup' to remove temporary files and empty the Recycle Bin safely.
Once sufficient space is cleared, restart your PC to allow Windows to refresh the file system and restore access to OneDrive folders.
Scan and Repair the Drive for Errors
Use the Windows CHKDSK utility to automatically find and fix file system errors or bad sectors on your local drive.
Experience a Lightweight and Reliable Office Alternative
If system resource limits or persistent cloud syncing errors disrupt your workflow, try WPS Office. It is a highly compatible, lightweight alternative to Microsoft Office that saves local drive space while providing reliable document management.
- 1. Download the Installer: Visit the official WPS Office website to download the lightweight setup file.
- 2. Install Quickly: Run the installer. The small file size ensures a fast installation without burdening your C: drive.
- 3. Open Existing Documents: Launch WPS Office and directly open your existing Microsoft Office files with perfect formatting retention.
Frequently Asked Questions
Why does OneDrive say my file is corrupted and unreadable?
This error usually occurs when the local file system on your hard drive (typically the C: drive) is completely out of storage space, damaged, or suffering from bad sectors, which prevents Windows from reading the locally synced OneDrive folders.
Can I recover files if my local OneDrive folder is unreadable?
Yes. First, check if your files are intact by logging into OneDrive via a web browser. If they are available online, the issue is isolated to your local PC. You can download them directly from the web.
Will reinstalling OneDrive fix the corrupted directory error?
Reinstalling the OneDrive application typically will not fix this issue because the error originates from the Windows OS file system or local disk health, rather than a software bug within OneDrive itself. Address disk space and run a disk check first.
