How to Fix OneDrive SharePoint Link Reloading with Error 50196
Question details
Users are experiencing an issue where a shared OneDrive or SharePoint link continuously refreshes, forces a sign-out, and displays error code 50196.
- Product
- Microsoft OneDrive and SharePoint
- Device & OS
- not provided
- Scenario
- Attempting to access a shared educational or organizational folder link.
- Observed behavior
- The browser enters a continuous reload and sign-out loop, eventually stopping at error code 50196, affecting multiple users, networks, and browsers.
Before proceeding, confirm your internet connection is stable and try opening the shared link in a private or incognito window to ensure the issue isn't caused by outdated browser cache.
Isolate the Issue Across Different Environments
Rule out local device or browser glitches by testing the link in various environments.
Open a private or incognito browsing window (Ctrl+Shift+N on Chrome or Ctrl+Shift+P on Edge) and paste the SharePoint link to bypass cached credentials.
Attempt to open the link using a completely different web browser, such as Firefox, Edge, or Safari, to see if the reloading loop persists.
Try accessing the link from a mobile device connected to a different network, like cellular data, to rule out local network firewalls or IP blocks.
Contact Your School or Organization IT Administrator
If the issue affects multiple users across different networks, it requires backend tenant investigation.
Ensure Uninterrupted Collaboration with WPS Office
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- 1. Download WPS Office: Get the free WPS Office suite from the official website and install it on your device.
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- 3. Share with Ease: Click the 'Share' button in the top right corner to generate a secure, reliable link for your peers to view or edit the file.
Frequently Asked Questions
What causes the OneDrive Error 50196?
Error 50196 is typically triggered by a continuous authentication loop where the Microsoft 365 server repeatedly fails to validate a user's login token, often due to a tenant-level misconfiguration or Azure Active Directory issue.
Can I fix SharePoint error 50196 on my own?
If the error is caused by a simple browser cache conflict, opening the link in a private window might help. However, if the issue persists across multiple devices and affects other users, only an IT administrator can resolve the backend configuration.
Why does the shared link keep reloading before crashing?
The browser keeps reloading because it is stuck in an authentication loop. The Microsoft sign-in page attempts to pass a credential token to SharePoint, but when SharePoint rejects it, the page refreshes to try again until it hits a redirect limit and displays error 50196.
