OneDrive Error Codes

How to Fix OneDrive Reparse Point Errors 0x80071128 and 0x80071129

Huma Ashraf Ch Sep 28, 2026 868 views

Question details

The user needs to identify and resolve the root cause of OneDrive reparse point errors during mass file synchronization.

How to Fix OneDrive Reparse Point Errors 0x80071128 and 0x80071129

Product: OneDrive
Device & OS: Windows
Scenario: Synchronizing a large batch of files to OneDrive where sync fails without a clear error icon on the problematic file.
Observed behavior: Synchronization halts with error codes 0x80071128 or 0x80071129, indicating an invalid reparse-point buffer, making it difficult to find the corrupted item.

Before you start

Ensure your Windows operating system is fully updated and check that your OneDrive client is running the latest version before proceeding with profile troubleshooting.

Solution 1Recommended

Test Synchronization with a New Local Windows User Profile

Create a separate local Windows profile to determine if the issue stems from a corrupted OneDrive profile or the cloud data itself.

Because reparse point errors often stem from corrupted user profile caches rather than actual cloud data, isolating the synchronization process in a fresh Windows environment is the safest diagnostic step.

Access Windows Account Settings

Click the Start menu, open 'Settings', navigate to 'Accounts', and select 'Family & other users' from the left sidebar.

Create a Local Account

Click 'Add someone else to this PC'. When prompted, select 'I don't have this person's sign-in information', then choose 'Add a user without a Microsoft account' to create a local profile.

Configure OneDrive in the New Profile

Log out of your current Windows account and log into the newly created local account. Open the OneDrive application from the Start menu and sign in with your credentials.

Verify Synchronization

Allow OneDrive to sync. If the synchronization completes without error codes 0x80071128 or 0x80071129, your original Windows user profile is likely corrupted and needs to be rebuilt.

Avoid Mass Deletion: Do not delete and attempt to redownload all your OneDrive data until you have identified whether the issue is profile-related or a specific corrupted file.

Solution 2

Run CHKDSK to Repair File System Corruption

Use the Windows Check Disk utility to scan and repair underlying file system corruption that may be causing invalid reparse-point buffer errors.

Free Microsoft Office alternative

Maintain Your Productivity with WPS Office During Sync Errors

If OneDrive synchronization issues are disrupting your daily document workflow, consider using WPS Office. It is a highly compatible, lightweight, and free alternative that ensures your document editing remains uninterrupted while you resolve cloud storage errors.

Fully compatible with Microsoft Office formats, including .docx, .xlsx, and .pptx.Built-in WPS Cloud allows you to save, back up, and sync files independently of OneDrive.Lightweight installation consumes minimal system resources and prevents system slowdowns.Familiar and intuitive user interface ensures a seamless transition without a learning curve.

microsoft office alternative - wps office

Frequently Asked Questions

What do OneDrive error codes 0x80071128 and 0x80071129 mean?

These error codes indicate that the data in the reparse point buffer is invalid. This issue is typically caused by corrupted files, damaged local user profiles, or broken directory junctions on your Windows file system.

Will reinstalling the OneDrive app fix these reparse point errors?

Reinstalling OneDrive generally does not resolve this issue because the root cause usually lies within a corrupted local Windows user profile or hard drive file system errors. Testing with a new local user account is a much more effective diagnostic step.

How do I identify the exact file causing the OneDrive synchronization error?

When synchronizing thousands of files, finding the specific corrupted item can be difficult if there is no red error cross. You can check the OneDrive diagnostic logs located in your system's AppData folder. If the logs are overly complex, contacting Microsoft Support for advanced log analysis is highly recommended.

Microsoft Office Error Codes