Microsoft 365 Error Codes

How to Fix OneNote Sync Error 0xE000002E (Out of Sync with Store)

Maira Mehtab Sep 20, 2026 868 views

Question details

The user is experiencing a persistent 0xE000002E error when attempting to synchronize their OneNote notebooks.

Product: Microsoft OneNote
Device & OS: not provided
Scenario: Attempting to sync OneNote notebooks to the cloud to ensure notes are updated across devices.
Observed behavior: OneNote displays the error code 0xE000002E (Out of Sync with Store). The synchronization process fails continuously, even after attempting manual syncs and restarting the computer.

Before you start

Before modifying any settings, log into OneNote on the web to verify if your recent notes have been uploaded, and back up any unsynced local content to a separate text document to prevent data loss.

Solution 1Recommended

Perform a Manual Sync for the Specific Notebook

Manually forcing a sync for the specific notebook experiencing the issue can sometimes clear the out-of-sync state with the Microsoft Store.

Often, automatic background syncing gets stuck in a loop when it encounters a temporary server mismatch. Forcing a direct manual sync helps bypass this loop and establishes a fresh connection with the cloud server.

Locate the problematic notebook

In the OneNote desktop application, open the Notebooks pane and find the specific notebook that has the sync error icon next to it.

Trigger manual sync

Right-click on the name of the affected notebook and select 'Sync This Notebook' from the context menu, or simply select the notebook and press Shift+F9 on your keyboard.

Monitor the sync status

Go to 'File' > 'View Sync Status' to monitor the progress bar. Wait for the sync to complete and check if the 0xE000002E error disappears.

Avoid Syncing All Notebooks: Make sure you choose 'Sync This Notebook' rather than 'Sync All Notebooks' to isolate the troubleshooting process to the file causing the problem.

Solution 2

Empty the OneNote Notebook Recycle Bin

Deleted sections or pages that are corrupted and sitting in the notebook's recycle bin can prevent the entire notebook from syncing properly.

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Frequently Asked Questions

What does OneNote error 0xE000002E mean?

Error code 0xE000002E indicates that OneNote is 'Out of Sync with Store'. This means the application on your device is struggling to communicate and verify its data with Microsoft's cloud servers or OneDrive.

Will I lose my notes if I experience a sync error?

Your unsynced notes are safely stored locally on your device's cache, so they are not immediately lost. However, because they are not backed up to the cloud, you should manually copy and paste important unsynced sections into a separate application before signing out or reinstalling OneNote.

Why is OneNote stuck on syncing despite having an internet connection?

Even with a stable internet connection, OneNote can get stuck syncing due to temporary server outages on Microsoft's end, corrupted note sections, an outdated application version, or insufficient storage space in your OneDrive account.

Microsoft Office Error Codes