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Power Query Problems

Fix Web.BrowserContents Not Recognized in Excel Power Query

Maira MehtabMaira Mehtab Sep 20, 2026 868 views

Question details

The user needs to resolve an issue where the Web.BrowserContents function in Excel Power Query works properly on Windows 10 but is completely unrecognized on a new Windows 11 device.

Product
Microsoft Excel (Microsoft 365)
Device & OS
Windows 11 and Windows 10
Scenario
Importing dynamic web data using Power Query M-code on a newly set up Windows 11 computer.
Observed behavior
The Power Query execution fails with a function not recognized error for Web.BrowserContents, despite both systems supposedly running current Microsoft 365 builds.
Before you start

Ensure you have administrator privileges on your Windows 11 computer to update or repair Microsoft Edge WebView2 components and Microsoft 365 installations. Save a text backup of your Power Query M-code before modifying the environment.

Solution 1Recommended

Check and Align Microsoft 365 Build Versions

Verify that both computers are running the exact same Excel build, as newer Power Query functions may roll out incrementally to different update channels.

Even when two computers have an active Microsoft 365 subscription, they can be on different update channels (e.g., Current Channel vs. Semi-Annual Enterprise Channel). The Web.BrowserContents function may not be available in older builds.

1
Open Excel Account Settings

Launch Microsoft Excel on both the Windows 10 and Windows 11 computers. Click on 'File' in the top left corner, then select 'Account' from the bottom left menu.

2
Compare Version and Build Numbers

Look under the 'About Excel' section on both devices and note the exact Version, Build number, and Update Channel.

3
Force an Office Update

If the Windows 11 build is older or on a delayed channel, click 'Update Options' next to Office Updates and select 'Update Now' to force the system to download the latest features.

Update Channels: If your Windows 11 computer is managed by an organization, your IT department might restrict updates. You may need to request a switch to the Current Channel.
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Frequently Asked Questions

Why is Web.BrowserContents available on one computer but missing on another?

Microsoft releases Excel and Power Query updates across different channels. Even if both PCs have a Microsoft 365 license, one might be on the Current Channel while the other is on a delayed Semi-Annual Channel, meaning the newer function hasn't rolled out to the second computer yet.

What is the role of WebView2 in Excel Power Query?

The Microsoft Edge WebView2 runtime allows Office applications to embed modern web technologies. Power Query utilizes WebView2 to execute functions like Web.BrowserContents, which is necessary for rendering and scraping dynamic, JavaScript-heavy web pages.

Can I use Web.Page instead of Web.BrowserContents as a workaround?

Yes, you can try replacing Web.BrowserContents with the older Web.Page function in your M-code. However, Web.Page uses the legacy Internet Explorer engine, which may not successfully load or extract data from modern websites.

How do I check my Power Query version?

Power Query is built directly into Microsoft Excel. You can check the version by opening Excel, clicking 'File', selecting 'Account', and checking the 'About Excel' section. The Power Query engine version matches your Excel build.