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Power Query Problems

How to Fix Excel Power Query Timeout When Getting Data from Web

Maira MehtabMaira Mehtab Sep 21, 2026 869 views

Question details

The user is experiencing timeout errors in Excel Power Query while attempting to retrieve futures data from a website.

Product
Microsoft Excel
Device & OS
not provided
Scenario
Using the 'Get Data from Web' feature in Excel to scrape or extract financial data from dynamic or protected websites like CME Group.
Observed behavior
Power Query times out and fails to retrieve data, likely due to website anti-crawling protections, authentication requirements, or dynamic content loading.
Before you start

Verify your internet connection and open the target website directly in a standard web browser to check if the page loads correctly or requires user authentication.

Solution 1Recommended

Use an Official API or Downloadable CSV File

Web scraping interactive or protected pages often leads to timeouts. It is more reliable to use data export features natively provided by the website.

Many modern websites, including financial platforms, use JavaScript to load data dynamically or deploy anti-crawling scripts to block automated scraping tools like Power Query.

1
Open the target website

Launch a standard web browser and navigate to the webpage containing the data you need to extract.

2
Locate data export options

Look for an 'Export', 'Download CSV', or 'Developer API' link on the webpage. Many financial sites offer these options for direct data access.

3
Download the file

Save the official CSV or Excel export file to your local computer.

4
Import data into your spreadsheet

In your spreadsheet application, go to the 'Data' tab, click 'Get Data', choose 'From File', and select 'From Text/CSV' to securely import your data.

Dynamic Content Limitation: Power Query's standard web connector often struggles with dynamically loaded JavaScript content. Direct file downloads completely bypass this limitation.
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Frequently Asked Questions

Why does Excel Power Query time out when getting data from the web?

Timeouts usually occur because the target website uses anti-scraping mechanisms, requires user authentication, or utilizes JavaScript to load data dynamically, which the standard Power Query web connector cannot execute effectively.

How can I import dynamic web data without using Power Query?

The most reliable method is to check if the website offers an official API, an RSS feed, or a direct 'Export to CSV' button. You can download the file manually and import the static file into your spreadsheet.

Can I increase the timeout limit for Power Query web requests?

Yes, you can specify a longer timeout duration in the Advanced Editor using the Web.Contents function by adding a Timeout parameter (e.g., Timeout=#duration(0,0,5,0) for 5 minutes), though this may not bypass active anti-crawling blocks.