Power Query Problems

How to Fix Power Query Transport-Level Errors in Excel

Natalie TaylorNatalie Taylor Nov 10, 2026 868 views

Question details

The user needs to resolve transport-level errors that cause Excel Power Query data refreshes to fail intermittently.

How to Fix Power Query Transport-Level Errors During Refresh in Excel
Product
Excel
Device & OS
not provided
Scenario
Refreshing reports where Connection Only queries feed dependent queries, leading to dropped connections.
Observed behavior
Excel Power Query refreshes fail with a transport-level error. This happens intermittently and affects some users or reports unevenly, likely due to connection limits, network drops, or parallel processing conflicts.
Before you start

Before modifying your connection settings, verify that your internet connection and VPN are stable, and save a backup copy of your dataset.

Solution 1Recommended

Disable Background Refresh for Power Query

Disabling background refresh prevents parallel connection conflicts by forcing Excel to wait for the query to finish loading completely before processing other tasks.

Power Query can create multiple connections in parallel during a refresh. If too many connections are triggered at once, firewalls, SQL TCP limits, or Excel's engine may drop them, resulting in a transport-level error.

1
Access Query Options

Open your Excel workbook and navigate to the 'Data' tab on the ribbon. Click on 'Get Data' and then select 'Query Options'.

2
Turn Off Background Data Preview

In the Query Options window, go to 'Data Load' under the 'Global' section. Uncheck 'Allow data preview to download in the background' and click 'OK'.

3
Disable Background Refresh for Specific Connections

Go to 'Data' > 'Queries & Connections'. Right-click the problematic connection and choose 'Properties'. In the Usage tab, uncheck 'Enable background refresh' and optionally check 'Refresh this connection on Enable Refresh all'.

Disable Background Refresh for Power Query
Stability Improved: Disabling background refresh ensures a sequential and stable data load, significantly reducing network timeouts.
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Frequently Asked Questions

What exactly causes a transport-level error in Excel Power Query?

Transport-level errors happen when the network connection to the data source (such as structured SQL servers) is unexpectedly closed. This is commonly caused by network instability, VPN drops, aggressive firewall timeouts, or Excel opening too many parallel connections.

Why do Connection Only queries trigger refresh errors more frequently?

Connection Only queries that feed into other dependent queries can prompt the Power Query engine to generate multiple database connections simultaneously. If this parallel activity exceeds local system or network limits, connections drop, resulting in an error.

Will disabling background refresh slow down my Excel report?

Disabling background refresh prevents you from interacting with other Excel cells while the data is loading. While this might make you wait during the refresh process, it significantly improves data retrieval stability and prevents conflicting connection errors.