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How to Request a Missing Refinitiv Stock Ticker in Excel
Question details
The user is unable to find a specific Italian stock ticker (ICOP) in Excel's Refinitiv stock data feature and needs to know how to request its addition.
- Product
- Microsoft Excel
- Device & OS
- not provided
- Scenario
- Searching for specific international stock data using the Refinitiv Stocks data type in Excel.
- Observed behavior
- The requested ticker (ISIN IT0001214433, expected ticker XMIL:ICOP) is unavailable in the current data provider's database.
Verify that you have an active internet connection and double-check that you are using the correct ISIN or official ticker symbol before submitting a data inclusion request.
Submit a Data Request via Excel Feedback
Since Refinitiv stock data availability depends on the provider and Microsoft's integration, the best approach is to request the missing ticker directly through Microsoft's feedback tool.
Microsoft relies on third-party providers like Refinitiv to supply financial data for the 'Stocks' data type. If a specific instrument is missing, it must be reported so the product team can review it with the provider.
Launch Microsoft Excel on your device and open a new or existing workbook.
Click on the 'Help' tab in the top ribbon and select 'Feedback'. Alternatively, go to 'File' > 'Feedback'.
Select the option that says 'I have a suggestion' or 'Report a problem' to open the submission form.
Clearly state that a Refinitiv stock ticker is missing. Include the exact stock name, the ISIN (e.g., IT0001214433), and the expected exchange ticker (e.g., XMIL:ICOP) so the team knows exactly what to add.
Try WPS Office for Your Spreadsheet and Data Needs
If you are tired of relying on subscription-based features that are missing crucial data, consider WPS Office as a lightweight, free alternative. While specialized third-party data integrations like Refinitiv are tied to specific Microsoft subscriptions, WPS Office provides a highly compatible, familiar environment for tracking financial data manually or importing CSVs seamlessly.
- 1. Download WPS Office: Visit the official WPS website and download the free installer for your operating system.
- 2. Install the Software: Follow the quick on-screen instructions to install the suite and launch WPS Spreadsheets.
- 3. Open Your Workbooks: Drag and drop your existing Excel financial tracking files into WPS to continue working without missing a beat.
Frequently Asked Questions
Why are some international stock tickers missing in Excel?
Excel relies on third-party data providers like Refinitiv for its financial information. If a specific international stock, fund, or financial instrument is not currently covered by the provider's dataset, it will not appear in the Stocks data type.
Can I manually add a stock ticker if it's missing in Excel?
You cannot add a custom ticker directly into the built-in Stocks data type integration. However, you can manually enter the stock data into cells or use Excel's 'From Web' feature (Power Query) to import live data from financial websites.
How long does it take for Microsoft to add a requested ticker?
Microsoft does not provide a specific timeline for adding newly requested data types. Implementation depends on the volume of requests, priority, and their contractual agreements with Refinitiv.
What is the best alternative to track unsupported stocks?
If a ticker is unsupported, the best workaround is to download historical data as a CSV file from financial portals like Yahoo Finance or Google Finance, and then import that CSV into your spreadsheet.
