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Update & Upgrade Problems

Can Organizations Continue Using Classic Microsoft Teams?

John WilsonJohn Wilson Sep 28, 2026 869 views

Question details

Organizations need to know if they can continue using the Classic Microsoft Teams client and understand the implications of its end of support and end of availability deadlines.

Can Organizations Continue Using Classic Microsoft Teams?
Product
Microsoft Teams
Device & OS
not provided
Scenario
Planning IT infrastructure updates and managing organizational communication software lifecycles.
Observed behavior
The Classic Teams client reached end of support on July 1, 2024, and end of availability beginning July 1, 2025, meaning it no longer receives updates, new features, or server connectivity.
Before you start

Before rolling out the update, ensure your organization's operating systems and devices meet the minimum hardware and software requirements for the new Microsoft Teams application.

Solution 1Recommended

Migrate Users to the New Microsoft Teams Application

To ensure continued support, security patches, and access to new features, organizations must fully transition users to the new Microsoft Teams client.

The Classic Teams client reached its end of support on July 1, 2024. Microsoft completely discontinued the provision of new features and security updates for it. Furthermore, its end of availability began on July 1, 2025, rendering the classic client unusable for organizational communication.

Administrators must take proactive steps to transition all users to the new architecture to prevent service disruptions.

1
Review Official Migration Guidance

Access the Microsoft Teams admin center and consult Microsoft's official migration documentation to understand the deployment phases and prerequisites.

2
Verify App and Policy Compatibility

Test your organization's required policies, third-party integrations, and custom applications to ensure they are fully supported in the new Teams environment.

3
Deploy the New Client

Push the new Microsoft Teams application to user devices using your organization's endpoint management solution (such as Microsoft Intune), or instruct users to manually toggle the 'Try the new Teams' switch located in the upper-left corner of the classic app.

Migrate Users to the New Microsoft Teams Application
End of Availability Enforcement: After the July 1, 2025 deadline, the Classic Teams application will block connectivity. Users will see an impassable dialog prompting them to install the new version to continue communicating.
Free Microsoft Office alternative

Looking for a cost-effective alternative to Microsoft Office?

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  1. 1. Download the Installer: Visit the official WPS Office website and click the free download button for your operating system.
  2. 2. Install WPS Office: Run the downloaded setup file and follow the on-screen prompts to complete the lightweight installation process.
  3. 3. Open Your Files Seamlessly: Launch WPS Office and open your existing Microsoft Office documents directly without any conversion or formatting loss.
Fully compatible with Microsoft Word, Excel, and PowerPoint formats (.docx, .xlsx, .pptx).Free to use with a familiar, easy-to-learn interface that minimizes training time.Lightweight installation that consumes minimal system resources.Includes built-in PDF editing and AI tools to boost organizational productivity.
microsoft office alternative - wps office

Frequently Asked Questions

What happens if a user tries to open Classic Teams after July 2025?

Starting July 1, 2025, Classic Teams reached its end of availability. The application will no longer connect to Microsoft services. Instead, users will receive a strict prompt requiring them to download and install the new Teams client to continue using the service.

Will my organization's chat history and files transfer to the new Teams?

Yes. All chat histories, files, channel configurations, and account settings are securely stored in the cloud. Once a user logs into the new Microsoft Teams application with their organizational credentials, all data will sync automatically.

Should we uninstall Classic Teams after migrating?

Yes. While both versions could coexist during the transition period, the classic version is no longer functional after the end of availability. Administrators should deploy an uninstall script or instruct users to remove Classic Teams to free up system resources and avoid confusion.