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Fix JavaScript Errors When Installing Word 2013 Add-Ins
Question details
The user encounters JavaScript errors when trying to install Office Store add-ins in Microsoft Word 2013, despite having JavaScript enabled in modern browsers like Chrome and Edge. Access to traditional Internet settings is restricted by system administrator prompts or the deprecation of Internet Explorer 11.
- Product
- Microsoft Word 2013
- Device & OS
- not provided
- Scenario
- Installing web-based Office Store add-ins into Microsoft Word 2013.
- Observed behavior
- A JavaScript error prevents the add-in installation, and the user is unable to adjust Internet settings due to system administrator restrictions and the deprecation of Internet Explorer 11.
Verify that your Windows operating system is fully updated, as Office 2013 web add-ins heavily rely on underlying system web components to function properly.
Verify JavaScript is Enabled in Your Default Browser
Ensure that your primary modern browser is configured to allow JavaScript, which may resolve add-in communication errors during installation.
Even though Word 2013 often relies on older Windows web components, verifying your default browser's JavaScript settings is the first recommended step to ensure no system-wide blocks are in place.
Launch Google Chrome, click the three-dot menu in the top right corner, and select Settings from the dropdown menu.
Click on 'Privacy and security' on the left-hand sidebar, then select 'Site settings' from the main menu.
Scroll down to the Content section, click on 'JavaScript', and ensure the 'Sites can use Javascript' option is toggled on.
Bypass Administrator Restrictions via Internet Options
Use the Windows Control Panel to manually access legacy Internet settings when Internet Explorer 11 is deprecated or blocked.
Switch to WPS Office for a Modern, Error-Free Experience
Microsoft Word 2013 relies on outdated components like Internet Explorer 11 for rendering web add-ins, which often leads to unresolvable JavaScript errors on modern systems. WPS Office provides a free, lightweight, and frequently updated alternative with seamless Microsoft Office compatibility and built-in modern features.
- 1. Download the Installer: Visit the official WPS Office website and click the 'Free Download' button to get the latest version.
- 2. Install WPS Office: Run the downloaded installer and follow the quick on-screen instructions to set up the software on your device.
- 3. Open Your Documents: Launch WPS Writer and open your existing Word documents to continue working without frustrating JavaScript errors.
Frequently Asked Questions
Why does Word 2013 show JavaScript errors even when Chrome has it enabled?
Word 2013 was built to rely on the legacy Internet Explorer (Trident) engine built into Windows to display web-based add-ins. Because it does not use your default modern browser (like Chrome or Edge) for this task, it can encounter script errors if the older system components are disabled or outdated.
How do I access Internet settings if Internet Explorer 11 is deprecated?
Even though the Internet Explorer 11 browser application is deprecated and removed from modern Windows versions, the underlying settings still exist. You can access them by opening the Windows Start menu, searching for 'Internet Options', or navigating through the standard Control Panel under 'Network and Internet'.
Are Office Store add-ins still supported in Word 2013?
Official support for Microsoft Office 2013 ended in April 2023. As a result, many modern Office Store add-ins are no longer optimized or supported for Word 2013, which frequently leads to compatibility issues and JavaScript errors during installation.
