'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Fix Office 2024 for Mac Installation Fails on macOS Sequoia
Question details
The user needs to resolve an issue where the Microsoft Office 2024 installation process fails near completion on an Apple Silicon Mac running macOS Sequoia.
- Product
- Microsoft Office 2024 for Mac
- Device & OS
- macOS Sequoia (Apple Silicon Mac)
- Scenario
- Attempting to install a newly purchased perpetual-license version of Office 2024 after removing Office 2019.
- Observed behavior
- The installation process consistently fails near the end, even after restarting the computer, redownloading the installer package, using Safe Mode, and attempting to remove older Office versions.
Ensure you have administrator privileges on your Mac and temporarily disable any third-party security software that might interfere with the installation process.
Completely Uninstall Office and Use an Earlier Installer Package
This solution bypasses potential bugs in the latest Microsoft Office installer by reverting to a previously stable build from the official update history.
Occasionally, the most recent installer package released by Microsoft contains compatibility issues or bugs that cause the installation to fail on specific operating systems like macOS Sequoia. Using an older, stable package can help you bypass this error and successfully install the software.
Open the Applications folder on your Mac and move any existing Microsoft Office apps to the Trash. Additionally, open Finder, press Command+Shift+G, type '~/Library', and remove associated Microsoft Office preference files from the 'Containers' and 'Group Containers' folders to ensure a clean slate.
Visit the official Microsoft 'Update history for Office for Mac' webpage. Locate an installer package from a previous month (for example, one version prior to the current release) and download it to your Mac.
Double-click the downloaded package file and follow the on-screen prompts to complete the installation process.
Once the installation is complete and you have successfully activated Office, open any Office application and temporarily pause Microsoft AutoUpdate. This prevents the system from immediately downloading the faulty update again while Microsoft works on a fix.
Try WPS Office for Mac - A Lightweight, Hassle-Free Alternative
If you are tired of dealing with bulky Microsoft Office installers and setup errors on macOS Sequoia, WPS Office provides a lightweight, free, and highly compatible alternative. You can download and install it in seconds without complex setup procedures.
- 1. Download WPS Office for Mac: Visit the official WPS website and click the free download button for macOS.
- 2. Install the Application: Open the downloaded package and drag the WPS Office icon into your Applications folder.
- 3. Open and Edit Files: Launch WPS Office, sign in, and immediately start opening or creating your Word, Excel, and PowerPoint documents with zero hassle.
Frequently Asked Questions
Why does the Office 2024 installer fail on Apple Silicon Macs?
Installation failures on Apple Silicon Macs running macOS Sequoia can occur due to compatibility bugs in the specific version of the Microsoft installer package you downloaded, or leftover files from older Office versions (like Office 2019) conflicting with the new setup process.
How do I completely remove old Office versions on Mac?
To completely remove older versions, you must drag the Microsoft Office applications from the Applications folder to the Trash. Additionally, you need to open Finder, press Command+Shift+G, type '~/Library', and delete Microsoft-related files in the 'Containers' and 'Group Containers' folders.
Where can I find older Office for Mac installer packages?
You can find older installer packages by searching for 'Update history for Office for Mac' on the official Microsoft Learn or Microsoft Support websites. The page provides direct download links for previous stable release versions.
Can I run Office 2019 and Office 2024 on the same Mac?
It is highly recommended not to run both versions simultaneously. Having both versions installed can cause license conflicts, activation loops, and unexpected software behavior. Always completely uninstall Office 2019 before installing Office 2024.
