How Long Should Microsoft 365 Quick Repair Take? Fix Stuck Repairs
Question details
The user wants to know the expected completion time for a Microsoft 365 Quick Repair and needs solutions for when the process gets stuck for an extended period with an 'another change is in progress' error.
- Product
- Microsoft 365
- Device & OS
- Windows
- Scenario
- Attempting to repair Microsoft 365 applications to resolve performance issues or crashes.
- Observed behavior
- The Quick Repair normally finishes in a few minutes to a few hours, but is currently stuck running for 24 hours, and Windows is throwing a prompt stating that another change is in progress.
Before proceeding with advanced fixes, ensure you have a stable internet connection and verify that you know your Microsoft account login credentials in case a full reinstallation is required.
Restart Your Computer to Clear Frozen Processes
Use this solution first. A system restart clears any background Windows Installer processes that may be causing the repair to hang.
Often, a Microsoft 365 Quick Repair gets stuck because a background service or another software installation is silently running or has frozen. Restarting your machine terminates these locked processes.
Click the Windows Start button, select the Power icon, and click Restart. This will force close any stuck installation instances.
Once your computer reboots, try launching a Microsoft 365 application like Word or Excel. The Quick Repair might have actually finished before freezing, and the apps may open normally.
Run an Online Repair
If Quick Repair fails to resolve the issue, Online Repair performs a deeper fix by downloading fresh installation files from Microsoft servers.
Uninstall and Reinstall Microsoft 365
When both Quick and Online repairs fail or hang, a clean reinstallation is the most reliable way to restore application functionality.
Tired of Lengthy Microsoft 365 Repairs? Try WPS Office
If your Microsoft 365 installation frequently encounters errors or gets stuck during repair loops, consider switching to WPS Office. It provides a lightweight, highly stable environment that takes seconds to install, eliminating the frustrating wait times associated with complex Office repairs.
- 1. Download the Installer: Click the download button to get the lightweight WPS Office setup file.
- 2. Install Quickly: Run the installer. The process completes in seconds, skipping the heavy background services of other suites.
- 3. Open Your Files: Launch WPS Office and directly open your existing Microsoft documents to resume your work instantly.

Frequently Asked Questions
What is the difference between Microsoft Quick Repair and Online Repair?
Quick Repair runs fast (usually under 10 minutes) and works offline by fixing or replacing corrupted files using data already on your hard drive. Online Repair takes much longer and requires an active internet connection because it completely uninstalls the suite and downloads fresh installation files from Microsoft.
Why does Windows say 'another change is in progress' during repair?
This error message appears when the Windows Installer service is currently being used by another program's installation or update process in the background. If the process is frozen, a simple computer restart will clear the service and allow the Microsoft 365 repair to continue.
Will running Microsoft 365 repair delete my personal documents?
No. Running either a Quick Repair or an Online Repair will only target the application files (like Word, Excel, and PowerPoint executable files). Your personal files, documents, and spreadsheets remain completely safe on your computer's storage.




