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Product Key Issues

How to Change the Product Key for Office LTSC Professional Plus 2024

Huma Ashraf ChHuma Ashraf Ch Sep 29, 2026 871 views

Question details

The user needs to change or update the volume license product key for Microsoft Office LTSC Professional Plus 2024.

How to Change the Product Key for Office LTSC Professional Plus 2024
Product
Microsoft Office LTSC Professional Plus 2024
Device & OS
not provided
Scenario
Activating or updating a volume-licensed Office installation.
Observed behavior
Needs to enter a new Multiple Activation Key (MAK) or configure Key Management Service (KMS) for successful volume activation.
Before you start

Ensure you have obtained the correct Multiple Activation Key (MAK) or KMS client key from your organization's volume licensing administrator or Visual Studio subscription before starting.

Solution 1Recommended

Change the Product Key via the Activation Wizard

The most straightforward method for end-users to manually update a MAK key directly within the Office application interface.

This graphical method is ideal if you only need to update the product key on a single machine and have the 25-character MAK key ready.

1
Open an Office Application

Launch any Office LTSC 2024 application, such as Microsoft Word or Excel, on your computer.

2
Navigate to the Account Page

Click on 'File' in the top-left corner, then select 'Account' from the menu on the left pane.

3
Change Product Key

Under the 'Product Information' section, locate and click the 'Change Product Key' link.

4
Enter the New Key

Type or paste your new MAK product key into the prompt and follow the on-screen activation instructions.

Activation Complete: Once the key is validated, restart your Office applications to ensure the new license takes effect.
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Frequently Asked Questions

What is the difference between a MAK and KMS key for Office LTSC 2024?

A Multiple Activation Key (MAK) is used for a one-time activation through Microsoft's hosted activation services. A Key Management Service (KMS) key relies on a local KMS host server within your organization's network to activate and periodically renew the Office license.

Where can I find the correct replacement product key?

Replacement keys are not provided inside the software itself. You must obtain them from your organization's volume licensing administrator, your Visual Studio subscription portal, or the Microsoft 365 admin center under volume licensing.

Why is my Office LTSC activation continuing to fail after changing the key?

Activation may fail if the MAK key has reached its activation limit, if the KMS server cannot be reached on the network, or if there is a firewall blocking the connection. If the issue persists, you will need to contact your organization's licensing administrator.

Do I need to uninstall Office to enter a new product key?

No, you do not need to uninstall or reinstall Office. You can simply update the product key through the Activation Wizard within the application or by using the ospp.vbs script via the Command Prompt.