How to Fix Acrobat or Reader Installation Error 1935 on Windows 10
Question details
The user is unable to install Adobe Acrobat or Adobe Reader due to a persistent Windows error code.
- Product
- Adobe Acrobat / Adobe Reader
- Device & OS
- Windows 10
- Scenario
- Attempting to install Adobe Acrobat or Reader software on a Windows 10 operating system.
- Observed behavior
- The installation fails and displays Windows Error 1935, which continues to appear even after following standard troubleshooting recommendations from Adobe Help.
Ensure your computer is connected to a stable internet connection and that you are logged into an account with Administrator privileges before modifying system settings.
Install Pending Windows Updates
Running Windows Update can patch corrupted system files and fix Microsoft Windows Installer issues that trigger Error 1935.
Error 1935 is often caused by outdated or corrupted Windows system transaction logs. By forcing Windows to download and apply all pending system updates, you can automatically repair the underlying OS components required for the Adobe software installation.
Click on the Windows Start menu at the bottom-left corner of your screen and click the Gear icon to open Settings, or press the Windows key + I on your keyboard.
In the Windows Settings window, scroll down and click on the 'Update & Security' category.
Under the Windows Update tab, click the 'Check for updates' button. Allow Windows to download and install all available functional and security updates.
Once all updates show as successfully installed, click the 'Restart now' button. After your computer reboots, launch the Acrobat or Reader installer file again.
View and Edit PDFs Instantly with WPS Office
If Adobe Acrobat or Reader continues to fail during installation, WPS Office offers a powerful, built-in PDF reader and editor. You can seamlessly view, edit, annotate, and manage your PDF files without dealing with heavy software or complex installation errors.
- 1. Download WPS Office: Visit the official WPS website and download the free WPS Office installation package.
- 2. Install the Software: Run the lightweight setup wizard, which easily installs without triggering complex Windows Installer system errors.
- 3. Open Your PDF File: Launch WPS Office, click 'Open' on the home screen, and select your PDF file to start reading or editing immediately.
Frequently Asked Questions
What exactly causes Windows Error 1935 during software installation?
Error 1935 usually occurs when the Microsoft Windows Installer encounters corrupted system files, conflicts with the .NET Framework, or when an underlying Windows update is pending a system reboot.
Can I install Adobe Reader without updating Windows 10?
While it is technically possible if your system files are perfectly intact, out-of-date OS components are the primary cause of Error 1935. It is highly recommended to install all pending Windows updates first to ensure compatibility.
Are there other programs to view PDFs if the installation continues to fail?
Yes. If you cannot install Adobe software, you can use built-in web browsers like Microsoft Edge or Google Chrome to view PDFs, or install an all-in-one suite like WPS Office to both read and edit PDFs effortlessly.
