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How to Fix PowerPoint Slides That Stop Looping After Windows Update
Question details
Users are experiencing an issue where PowerPoint slide shows stop looping continuously after installing a specific Windows update.
- Product
- Microsoft PowerPoint
- Device & OS
- Windows 10 (Builds 19044.4894 and 19045.4894)
- Scenario
- Playing a continuous loop presentation in a kiosk, meeting, or display setting.
- Observed behavior
- PowerPoint presentations fail to loop automatically and stop unexpectedly after installing Windows update KB5043064.
Verify that your PowerPoint presentation is actually set up to loop continuously in the Slide Show setup menu before assuming the Windows update is the cause.
Uninstall Windows Update KB5043064
Removing the problematic Windows update can restore the continuous looping functionality in PowerPoint.
If the looping problem only started after installing Windows 10 update KB5043064, rolling back this specific update is the most direct fix. This is a known compatibility glitch between this specific build and Microsoft PowerPoint.
Click the Start menu and select the gear icon to open 'Settings'.
Go to 'Update & Security' and select 'Windows Update' from the left-hand menu.
Click on 'View update history', then scroll down and click on 'Uninstall updates'.
Locate KB5043064 in the list of installed updates, right-click it, and choose 'Uninstall'. Restart your computer once the process finishes.
Report the Issue via PowerPoint Feedback
Submitting feedback helps Microsoft identify the bug and release an official patch in future updates.
Use WPS Presentation for Seamless Slide Shows
If Windows updates are causing continuous playback issues with Microsoft PowerPoint, try WPS Office. It is a highly compatible, free alternative that lets you create, edit, and play looping presentations without the bugs associated with recent Windows updates.
- 1. Download WPS Office: Visit the official WPS website and download the free installation package.
- 2. Install the Software: Run the setup file and follow the simple on-screen instructions to complete the installation.
- 3. Play Your Presentation: Launch WPS Presentation, open your existing PowerPoint file, and play your looping slideshow flawlessly.
Frequently Asked Questions
How do I make a presentation loop continuously in PowerPoint?
Go to the 'Slide Show' tab, click 'Set Up Slide Show', and check the box for 'Loop continuously until Esc' under the Show options. Click OK to save your settings.
Will uninstalling a Windows update affect my computer's security?
Uninstalling recent updates can temporarily expose your PC to vulnerabilities that the update was meant to patch. It is recommended to consult with your IT department if this is a work computer.
Can I prevent KB5043064 from reinstalling automatically?
Yes, you can temporarily pause updates by going to Settings > Update & Security > Windows Update and selecting 'Pause updates for 7 days', preventing the buggy update from immediately returning.
Are WPS presentations affected by this Windows update bug?
No, this specific looping bug is tied to Microsoft PowerPoint's interaction with the KB5043064 update. Playing your presentation in WPS Office bypasses the issue.
