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How to Install Microsoft 365 Without Removing Visio 2013
Question details
The user wants to install a new Microsoft 365 subscription on a computer without the installer automatically removing their existing Visio 2013 software.
- Product
- Microsoft 365 and Visio 2013
- Device & OS
- not provided
- Scenario
- Installing Microsoft 365 on a new PC that currently runs Visio 2013, attempting to keep both applications side-by-side.
- Observed behavior
- The Microsoft 365 installer automatically removes Visio 2013 during the setup process due to conflicting installation technologies or mismatched architectures.
Before proceeding, check your current Visio 2013 installation architecture (32-bit or 64-bit) and installation type (MSI or Click-to-Run) to ensure it matches the Microsoft 365 version you plan to install.
Ensure Matching Installation Technology and Architecture
Match your Microsoft 365 installer to the exact architecture (32-bit or 64-bit) and technology (Click-to-Run vs MSI) of your existing Visio 2013 installation to prevent conflicts.
Microsoft Office products installed on the same computer must share compatible architectures and installation technologies. You cannot mix a 32-bit version of Visio with a 64-bit version of Microsoft 365. Furthermore, mixing Click-to-Run and Windows Installer (MSI) technologies for overlapping Office generations can trigger automatic uninstallations.
Open Visio 2013, click on 'File', and select 'Account'. Click on 'About Visio' to see whether your software is 32-bit or 64-bit.
In the same 'Account' menu, look for an 'Update Options' button. If it is present, Visio uses Click-to-Run. If it is missing, Visio uses MSI (Windows Installer).
Sign in to your Microsoft account online. When downloading Microsoft 365, select 'Other options' to manually choose the 32-bit or 64-bit version that strictly matches your Visio 2013 architecture.
Execute the downloaded Microsoft 365 installer. Since the bitness and technologies are aligned, it should bypass the automated removal of Visio 2013.
Verify Installed Versions via Control Panel
Use the Windows Control Panel to verify exactly what Office components are currently installed before attempting reinstallation.
Switch to WPS Office to Avoid Complex Installation Conflicts
Struggling with mismatched Office architectures, MSI vs Click-to-Run conflicts, or apps automatically uninstalling each other? WPS Office offers a streamlined, unified suite that bypasses these complex installation rules while remaining highly compatible with Microsoft formats.
- 1. Download the installer: Visit the official WPS Office website and click the free download button.
- 2. Install the suite: Run the lightweight installer. WPS Office installs as a single package without conflicting with standalone tools like Visio.
- 3. Open and edit seamlessly: Open your Word, Excel, or PowerPoint documents in WPS Office immediately, enjoying full Microsoft format compatibility.
Frequently Asked Questions
Why does Microsoft 365 automatically uninstall Visio 2013?
Microsoft 365 automatically removes older Office applications like Visio 2013 if it detects a conflict in installation technologies (mixing Click-to-Run with MSI) or a mismatch in architecture (mixing 32-bit and 64-bit programs).
Can I install 64-bit Microsoft 365 alongside 32-bit Visio 2013?
No. Microsoft explicitly prevents mixing 32-bit and 64-bit versions of Office products on the same computer. You must ensure both applications are either 32-bit or 64-bit.
How do I know if my Visio 2013 uses Click-to-Run or MSI?
Open Visio 2013 and navigate to File > Account. If you see a button labeled 'Update Options', your installation uses Click-to-Run. If that option is missing, it is an MSI (Windows Installer) installation.
Will I lose my Visio files if the application is uninstalled?
No. Uninstalling Visio 2013 only removes the software application. Your saved .vsdx files and diagrams remain safe on your hard drive and can be opened once a compatible version of Visio is reinstalled.
