Update & Upgrade Problems

How to Install Office 2016 Updates on an Offline Computer

Chanuka GeekiyanageChanuka Geekiyanage Oct 29, 2026 868 views

Question details

The user is unable to install downloaded Office 2016 updates on an offline computer due to an error stating that no affected products are installed.

How to Install Office 2016 Updates on an Offline Computer
Product
Microsoft Office 2016
Device & OS
not provided
Scenario
Applying downloaded Office 2016 updates manually on a computer that is not connected to the internet.
Observed behavior
The update installer aborts and displays a message reporting that no affected products are installed on the system.
Before you start

Before downloading any offline update files, verify the exact architecture (32-bit or 64-bit) and language of your currently installed Office 2016 software to prevent version mismatch errors.

Solution 1Recommended

Match the Update Package with Your Office Installation Type

Identify whether your Office 2016 uses a Microsoft Installer (MSI) or Click-to-Run installation to ensure you download the correct update package from the Microsoft Update Catalog.

The most common reason offline updates fail is a mismatch between the downloaded update file and the Office installation technology. Updates designed for MSI installations will not work on Click-to-Run installations, and vice versa. Matching these correctly resolves the 'no affected products' error.

1
Open Office Account Settings

Launch any Office 2016 application, such as Word or Excel. Click on the 'File' tab in the top left corner, then select 'Account' (or 'Office Account') from the left sidebar.

2
Identify Installation Technology

Look under the 'Product Information' section on the right side. If you see an 'Update Options' button, your software is a Click-to-Run installation. If the 'Update Options' button is missing, you have an MSI installation.

3
Download the Corresponding Update

On a computer with internet access, navigate to the Microsoft Update Catalog. Search for your specific Office 2016 update and download the file that explicitly matches your identified installation type (MSI or Click-to-Run), architecture, and language channel.

4
Transfer and Install

Move the correctly matched update file to your offline computer using a USB flash drive or external hard drive, then double-click the installer to apply the update successfully.

Match the Update Package with Your Office Installation Type
Check Your Architecture: While in the 'Account' menu, you can click the 'About Word' button to confirm whether you are running the 32-bit or 64-bit version of Office 2016 before downloading.
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  1. 1. Download the Offline Installer: Visit the official WPS Office website on an internet-connected device and download the complete installation package.
  2. 2. Transfer to Your Computer: Move the downloaded installation file to your offline PC using a portable USB drive.
  3. 3. Install and Work Offline: Run the setup file. Once installed, you can immediately begin viewing, editing, and saving your documents completely offline.
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Frequently Asked Questions

Why does my Office 2016 update say 'no affected products are installed'?

This error appears when the update file you downloaded does not match your specific Office 2016 installation. It typically indicates a mismatch in the installation type (MSI vs. Click-to-Run), the system architecture (32-bit vs. 64-bit), or the language version.

Can I install Click-to-Run updates on an MSI version of Office 2016?

No. Click-to-Run and MSI utilize entirely different installation architectures and update mechanisms. You must download the specific update package that natively supports your exact installation type.

How do I update a Click-to-Run Office 2016 installation completely offline?

Updating Click-to-Run installations on an offline network requires downloading the Office Deployment Tool (ODT) on an internet-connected PC. You must use the ODT with a configured XML file to download the latest installation files, transfer that entire folder to the offline PC, and run the ODT locally to apply the changes.