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Office Installation Errors

How to Recover Office 2013 and Check Compatibility with Office 2024

Maira MehtabMaira Mehtab Sep 22, 2026 868 views

Question details

The user needs to retrieve the installation files for a purchased copy of Office 2013 Professional and determine if it can be installed alongside Office 2024, specifically regarding Outlook compatibility.

Product
Microsoft Office 2013 and 2024
Device & OS
not provided
Scenario
Reinstalling a legacy version of Microsoft Office and evaluating side-by-side installation capabilities with a newer version on the same computer.
Observed behavior
The user encountered an incorrect language version (French) during download attempts and is unsure if upgrading to Office 2024 will conflict with their existing Outlook 2013 setup.
Before you start

Ensure you have access to the Microsoft account credentials associated with your original Office 2013 Professional purchase before attempting to download the installer.

Solution 1Recommended

Recovering the Office 2013 Professional Download

Use your Microsoft account to access the correct digital installer and language version for Office 2013.

Since Microsoft no longer ships physical CDs for legacy products, you must use the digital download linked to your purchase. Downloading directly from your account ensures you receive the legitimate installer.

1
Access Services & Subscriptions

Navigate to the Microsoft account portal in your web browser and sign in using the email associated with your Office 2013 purchase. Click on 'Services & subscriptions' from the top menu.

2
Locate Your Product

Scroll through your list of purchased products until you find Office 2013 Professional. Click the 'Install' or 'Download' button next to the product name.

3
Select the Correct Language

To avoid downloading the French setup file by mistake, click on 'Other options' or 'Language and bit options' in the download prompt. Select English (or your preferred language) from the dropdown menu before initiating the download.

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  1. 1. Download the Software: Visit the official WPS Office website and download the free installation package for your operating system.
  2. 2. Install Seamlessly: Run the installer. WPS Office installs as a single, lightweight application without conflicting with existing Microsoft Office files.
  3. 3. Open Your Documents: Directly open your old Office 2013 documents, spreadsheets, and presentations in WPS Office with full format compatibility.
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Frequently Asked Questions

Can Microsoft send me a physical installation CD for Office 2013?

Microsoft no longer provides physical installation media (CDs or DVDs) for legacy versions like Office 2013. You must download the digital installer via the Microsoft account linked to your original purchase or contact Microsoft Support for alternative download options.

Can I install Office 2024 without the new Outlook component?

Standard consumer installers for newer Office versions typically install the entire suite automatically. While enterprise deployment tools allow custom installations to exclude specific apps like Outlook, retaining an older Outlook version alongside a newer Office suite is highly discouraged due to inevitable profile and registry conflicts.

Why did my Office 2013 setup download in French?

The default region or language of the installer may have been set incorrectly in your account dashboard. When downloading from your Microsoft account, always click on the 'Language and bit options' link to explicitly select English (or your desired language) before initiating the file download.