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Update & Upgrade Problems

How to Update Office for Mac When the Install Button Is Missing

Rana GarciaRana Garcia Oct 9, 2026 869 views

Question details

The user is attempting to update their Microsoft Office for Mac installation (version 16.78.3) but cannot proceed because the 'Install' button is missing from the update utility.

How to Update Office for Mac When the Install Button Is Missing
Product
Microsoft Office for Mac
Device & OS
Mac
Scenario
Trying to update a non-subscription edition of Office for Mac via Microsoft AutoUpdate.
Observed behavior
The update is recognized as available, but the Install button is missing or unavailable, preventing the user from completing the software update.
Before you start

Before attempting to install updates manually, ensure that your Mac is connected to a stable internet connection and completely close all running Office applications to prevent installation errors.

Solution 1Recommended

Manually Download and Run the Official Mac Installer Package

Bypass the Microsoft AutoUpdate tool by downloading the official standalone installer directly from Microsoft.

When the Microsoft AutoUpdate tool fails to display the Install button for specific versions like 16.78.3, downloading the manual update package is the most reliable workaround. This method directly overwrites the old application files with the new version while preserving your documents and settings.

1
Visit the Office Update History Page

Open your web browser and go to the official Microsoft documentation page for 'Update history for Office for Mac'.

2
Locate the Correct Installer Package

Find the specific release version you need (e.g., 16.78.3). Choose the appropriate download link, such as the 'Microsoft 365 and Office Installer without Teams' or the version with Teams, depending on your preference.

3
Run the Downloaded Package

Once the .pkg file has finished downloading, double-click it in your Downloads folder to launch the installation wizard. Follow the on-screen prompts to complete the update.

Manually Download and Run the Official Mac Installer Package
Data Preservation: Running the manual installer will simply update your existing applications. You do not need to uninstall your current version of Office first.
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Frequently Asked Questions

Why is the install button missing in Microsoft AutoUpdate on Mac?

This issue typically occurs if your macOS version is not compatible with the specific Office update, if the Microsoft AutoUpdate (MAU) tool itself is outdated and experiencing a bug, or if there is a conflict in how the updater recognizes non-subscription licenses.

Can I update Office for Mac without a Microsoft 365 subscription?

Yes. If you own a standalone or one-time purchase version of Office for Mac (such as Office 2019 or 2021), you can update it by downloading the specific manual installer package directly from Microsoft's release history page.

How do I find my current Office for Mac version?

Open any Office application like Word. Click on 'Word' in the top menu bar (next to the Apple logo) and select 'About Microsoft Word'. A dialog box will appear displaying your current version number and license type.

Do I need to uninstall my old Office version before running a manual update .pkg file?

No, you do not need to uninstall the older version. Running the official .pkg update file will safely overwrite the existing application files with the updated ones while keeping all your personal data, templates, and settings intact.