logo
search
Product Key Issues

Where to Enter and Redeem Your Office 2024 Product Key

Huda QurayshiHuda Qurayshi Sep 29, 2026 869 views

Question details

The user needs to know the correct website and process to redeem a new Office 2024 product key in order to upgrade from a previous version.

How to Enter and Redeem an Office 2024 Product Key
Product
Microsoft Office 2024
Device & OS
not provided
Scenario
Upgrading to a new Office version by linking a purchased product key to a Microsoft account before downloading the software.
Observed behavior
The user has an Office 2024 product key and requires the official steps to redeem the license and initiate the installation process.
Before you start

Ensure you have completely uninstalled previous versions, such as Office 2021, to avoid software conflicts, and have your new 25-character product key ready.

Solution 1Recommended

Redeem the Product Key via the Office Setup Portal

Use the official Microsoft setup website to link your new Office 2024 license to your Microsoft account for downloading.

Office 2024 does not automatically upgrade your previous installations. By redeeming the key, you create a brand new entitlement linked directly to your Microsoft account, allowing you to manage and download the installer at any time.

1
Navigate to the setup page

Open your preferred web browser and go to https://setup.office.com or https://www.office.com/setup.

2
Sign in to your account

Log in with your existing Microsoft account. If you do not have one, follow the on-screen prompts to create a new account.

3
Enter your product key

When prompted, type in your 25-character Office 2024 product key. You can enter the characters without hyphens, as the system will format it automatically.

4
Download and install

Follow the on-screen instructions to complete the redemption process. Once finished, you will be directed to https://account.microsoft.com/services/office/install to download the Office 2024 installer.

Redeem the Product Key via the Office Setup Portal
Key Already Used?: If you receive a 'This product key has already been used' message, the key has successfully been linked to an account. Sign in to your Microsoft services page with the account that originally redeemed it to download your software.
Free Microsoft Office alternative

Switch to WPS Office: No Product Key Required

Avoid the hassle of expensive licenses, product key redemptions, and complex account setups. WPS Office is a powerful, lightweight, and completely free alternative to Microsoft Office that is ready to use immediately.

  1. 1. Download WPS Office: Visit the official WPS website and click the free download button for your operating system.
  2. 2. Install the Software: Run the lightweight installer and follow the quick setup instructions to install the suite.
  3. 3. Start Creating: Open WPS Office to instantly view, edit, and create your documents, spreadsheets, and presentations with no activation key needed.
Free to use without requiring any complex product key activationSeamless compatibility with Microsoft Word, Excel, and PowerPoint formats (DOCX, XLSX, PPTX)Lightweight installation that runs smoothly on any operating systemFamiliar, user-friendly interface ensuring a seamless migration from Microsoft Office
microsoft office alternative - wps office

Frequently Asked Questions

Will Office 2024 automatically upgrade my existing Office 2021 installation?

No. Office 2024 creates a new entitlement linked to your Microsoft account. You must manually uninstall Office 2021 before installing the new version to ensure a clean installation and avoid conflicts.

Do I need to include hyphens when entering my Office 2024 product key?

No, you do not need to type the hyphens. You can enter the 25-character code continuously into the setup portal, and the system will format it automatically.

How do I reinstall Office 2024 if I change my computer?

Once your key is redeemed, you do not need to enter it again. Simply log in to https://account.microsoft.com/services/office/install with the Microsoft account linked to the license, and you can download and reinstall the software.