'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Can Exchange Online Kiosk Users Access SharePoint Online?
Question details
An organization needs to determine whether users assigned only the Exchange Online Kiosk license can access SharePoint Online sites.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Administrators are verifying user permissions and licensing to grant access to company SharePoint sites.
- Observed behavior
- Exchange Online Kiosk does not include SharePoint Online services, preventing users from accessing SharePoint without an additional subscription.
You will need Global Administrator or Billing Administrator privileges in the Microsoft 365 Admin Center to view and assign user licenses.
Verify and Assign Licenses for SharePoint Access
Since the Exchange Online Kiosk subscription does not include SharePoint Online services, you must assign a supplementary license or upgrade the user's plan to enable access.
Exchange Online Kiosk is a lightweight plan tailored for deskless workers, providing only basic email and calendar services. To grant SharePoint access, administrators need to allocate a plan that explicitly includes SharePoint Online, such as Microsoft 365 Business Basic or a standalone SharePoint plan.
Navigate to the Microsoft 365 Admin Center and log in using your administrator credentials.
On the left navigation menu, go to Users, and then click on Active users to view your organization's directory.
Find and click on the user who currently holds the Exchange Online Kiosk license to open their properties pane.
Click on the 'Licenses and apps' tab. Scroll through the assigned licenses to see if any other active subscriptions include SharePoint Online.
If no SharePoint license is present, check the box for an available subscription that includes SharePoint (e.g., SharePoint Online Plan 1), then click Save changes.
Looking for a Flexible and Cost-Effective Office Suite?
Managing complex Microsoft 365 licenses and subscriptions can be expensive and time-consuming. WPS Office provides a free, lightweight, and highly compatible alternative for document creation, offering essential features without the complicated licensing tiers.
- 1. Download the Installer: Go to the official WPS Office website and download the free installer for Windows, Mac, or Linux.
- 2. Install WPS Office: Run the downloaded file and follow the simple on-screen instructions to install the suite on your device.
- 3. Start Creating Documents: Launch WPS Office to instantly open existing Microsoft Office files or create new documents, spreadsheets, and presentations.
Frequently Asked Questions
What services are included in the Exchange Online Kiosk license?
Exchange Online Kiosk is designed primarily for deskless workers. It includes basic email and calendar functionality with a 2 GB mailbox per user, but it does not include SharePoint Online, OneDrive for Business, or desktop versions of Office applications.
Can I buy SharePoint Online as a standalone service?
Yes. If your users only have an Exchange Online Kiosk license, you can purchase SharePoint Online Plan 1 or Plan 2 as standalone subscriptions and assign them to those specific users to grant them intranet access.
Why is a user getting an 'Access Denied' error when trying to open a SharePoint link?
This error typically occurs if the user is not assigned a license that includes SharePoint Online (such as the Kiosk plan). It can also happen if they have the correct license but haven't been granted site-level viewing or editing permissions by the SharePoint site owner.
