Sign-in & Login Problems

Fix Microsoft Account Sign-In 'Try Again Later' Error

Maira Mehtab Sep 22, 2026 869 views

Question details

Users are unable to successfully sign in to their Microsoft account, encountering a persistent error message despite entering valid credentials.

Product: Microsoft Account
Device & OS: Windows
Scenario: Attempting to sign in to a Microsoft account through Windows Settings or web browsers.
Observed behavior: Windows Settings displays an error stating 'It is probably our fault. Please try again later' even when the password and verification code are completely correct, blocking account access.

Before you start

Verify that your internet connection is stable and ensure you have the correct password and two-factor authentication details ready before troubleshooting.

Solution 1Recommended

Use Private Browsing and Clear Cached Cookies

Signing in through an Incognito or InPrivate window bypasses corrupted cookies or active browser sessions that may be causing the login failure.

Browser sessions and cached cookies can sometimes conflict with Windows Settings authentication protocols, triggering a false error on Microsoft's end.

Open a Private Browser Window

Launch Microsoft Edge or Google Chrome. Press the keyboard shortcut Ctrl + Shift + N to open a new InPrivate or Incognito browsing window.

Test the Microsoft Sign-In

Navigate to the official Microsoft account login page in the private window and attempt to sign in using your credentials.

Clear Browser Cookies

If the sign-in is successful in the private window, return to your normal browser, navigate to the browser's privacy settings, and clear your cached cookies specifically for Microsoft services.

Retry Windows Settings

Close the browser, open Windows Settings, and attempt to sign into your Microsoft account again.

Authentication Restored: Clearing the conflicting cache typically resolves this looping error, allowing Windows Settings to connect to Microsoft servers cleanly.

Solution 2

Check Microsoft Service Status

Verify if the issue is caused by temporary server outages on Microsoft's end rather than a local configuration problem.

Free Microsoft Office alternative

Use WPS Office for a Hassle-Free Document Experience

If Microsoft account sign-in errors are preventing you from accessing your work, switch to WPS Office. It is a highly compatible, free Microsoft Office alternative that allows you to easily edit documents, spreadsheets, and presentations without mandatory sign-ins or complex account dependencies.

1. Download the Installer: Visit the official WPS Office website and download the free installation package for Windows.
2. Install and Launch: Run the installer and follow the quick setup wizard. Once installed, launch the WPS Office application.
3. Open Your Files: Click 'Open' on the homepage to directly access and edit your existing Microsoft Office files without any sign-in interruptions.

Fully compatible with Microsoft Office file formats like .docx, .xlsx, and .pptx.No mandatory Microsoft account sign-in required to edit local documents.Lightweight installation with a familiar, easy-to-use interface.All-in-one suite that includes Word, Excel, PowerPoint, and PDF editing tools.

microsoft office alternative - wps office

Frequently Asked Questions

Why does Microsoft say 'It is probably our fault' when my password is correct?

This generic error typically indicates a server-side timeout, temporary maintenance, or a conflict with your local browser's cached cookies that is preventing secure authentication tokens from being processed.

Will resetting my Microsoft account password fix the 'Try again later' error?

Not usually. If you are certain your password and verification code are correct, the issue is related to browser cache or temporary Microsoft server outages. Resetting your password will not bypass a server or cache issue.

How do I clear cookies specifically for Microsoft in Edge?

Open Microsoft Edge, go to Settings > Privacy, search, and services. Under 'Clear browsing data', click 'Choose what to clear', select 'Cookies and other site data', and confirm to wipe older session data.