License & Subscription Issues

Fix Power BI Prompting Free Users for a Trial on Shared Reports

Khadija KhanKhadija Khan Oct 10, 2026 870 views

Question details

Users with a free Power BI license are unable to view shared reports or SharePoint-embedded reports and are instead prompted to start a trial.

How to Fix Power BI Trial Prompts for Free Users Viewing Shared Reports
Product
Microsoft Power BI
Device & OS
not provided
Scenario
Sharing Power BI reports or embedding them in SharePoint for team members who only have free licenses.
Observed behavior
Viewers cannot see the report content; they receive a prompt requiring them to upgrade or start a Power BI Pro trial.
Before you start

Ensure you have administrator access to your Power BI workspace to verify its capacity settings. You will also need to know the current license types (Free, Pro, or PPU) assigned to the users trying to view the reports.

Solution 1Recommended

Host Content in a Premium Capacity Workspace

Upgrading the workspace to Premium capacity allows free users to consume shared content without needing individual Pro licenses.

For enterprise environments, hosting reports in a Premium capacity workspace is the most cost-effective way to distribute data to a large number of viewers without purchasing individual Pro licenses for everyone.

1
Sign in as Administrator

Sign in to the Power BI service using an account with workspace administrator privileges.

2
Access Workspace Settings

Navigate to 'Workspaces' in the left pane, hover over the workspace containing your shared reports, and click the 'More options' (three dots) menu, then select 'Workspace settings'.

3
Change License Mode

Go to the 'Premium' tab within the settings menu and ensure the License mode is set to 'Premium capacity' or 'Fabric capacity'.

4
Grant Viewer Access

Save the settings. Navigate to the workspace 'Access' management pane and ensure your free users are assigned the 'Viewer' role.

Host Content in a Premium Capacity Workspace
Verify Premium Status: Workspaces with Premium capacity display a small diamond icon next to their name in the Power BI navigation pane. If you see the diamond, free users can view the reports.
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Frequently Asked Questions

Why does a SharePoint-embedded Power BI report ask for a Pro license?

Embedding a Power BI report in SharePoint securely requires the viewer to have a Power BI Pro or Premium Per User license, unless the report is hosted in a workspace backed by Power BI Premium capacity.

Can a user with a free Power BI license share reports with others?

No, sharing reports directly from a personal workspace requires a Power BI Pro or Premium Per User (PPU) license. Free users cannot securely share content unless they are operating within a Premium capacity workspace.

How do I know if my Power BI workspace is in Premium capacity?

In the Power BI service, look at your workspace list in the left navigation pane. If the workspace name has a diamond icon next to it, it is hosted in Premium capacity.

Does 'Publish to web' require a Premium license for viewers?

The 'Publish to web (public)' feature allows anyone on the internet to view the report without any license. However, this method provides no security or authentication and should never be used for confidential, internal, or proprietary company data.