How to Fix Locate Planner and Project Plan 3 Trial Subscription can stop normal Microsoft 365 or Office work until you isolate the account, device, and exact error. Use the steps below in order and stay with official Microsoft recovery paths from the source guidance.
Spotting Trouble With Locate Planner Project Plan 3 Trial
Locate Planner and Project Plan 3 Trial Subscription prevents Microsoft 365 from working as expected. The failure affects License & Subscription Issues and prevents the expected operation from completing.
Jump-Start Fix for Locate Planner Project Plan 3 Trial
For the subscription to the Planner app I was requested to create and account [HANDLE REMOVED]. com. I created a user name RossiItova and the domain was set to a default one Rossi [with some numbers]@onmicrosoft.com - I changed the domain, and added a password and completed the registration I did a screenshot and after the completion of the registration I saw that there was a button SAVE next to the domain, that I didn't clicked and therefor I fear that the domain remained the default one with was proposed, but I didn't remember it. In the same time I have a MS account where I have my MS 356 subscription. I have just receive and e-mail with the code to verify the e-mail address. I also updated my bank details. I received an SMS from my Banks saying that I wascharged ! USD from the MS Store and the the cancelation of it. But I din't received any confirmation on may e-mail for the purchase
Factors That Spark Locate Planner Project Plan 3 Trial
The Microsoft account in use may not match the purchase, mailbox, or license owner.
Cached credentials, device policy, or a stalled service check may block the expected action.
A subscription, permission, or temporary service issue may interrupt the workflow.
Repair Path for Locate Planner Project Plan 3 Trial
When to use this: Follow these steps when the symptoms match and you can access the relevant Microsoft account or escalate through Microsoft Support.
For the subscription to the Planner app I was requested to create and account [HANDLE REMOVED]. com. I created a user name RossiItova and the domain was set to a default one Rossi [with some numbers]@onmicrosoft.com - I changed the domain, and added a password and completed the registration I did a screenshot and after the completion of the registration I saw that there was a button SAVE next to the domain, that I didn't clicked and therefor I fear that the domain remained the default one with was proposed, but I didn't remember it. In the same time I have a MS account where I have my MS 356 subscription. I have just receive and e-mail with the code to verify the e-mail address. I also updated my bank details. I received an SMS from my Banks saying that I wascharged ! USD from the MS Store and the the cancelation of it. But I din't received any confirmation on may e-mail for the purchase
If yes, when you tried logging in with [HANDLE REMOVED].onmicrosoft.com, did you use the password you set during the trial registration?
when I try to log in - the system accepts the account and the password, but it doesn;t log into any account and there is not error.
No error, it just does't log me in, or logs into my other account
Verify whether you checked all folders in your Gmail inbox for the confirmation email (including Spam/Junk).
You will receive the confirmation email at the Gmail address you used to register, so if you checked another email account, please check the Gmail inbox again.
Might I confirm that the user's account and the plan that you have bought is in the same tenant? Is this the account that you have created during registering the plan?
If yes, when you tried logging in with [HANDLE REMOVED].onmicrosoft.com, did you use the password you set during the trial registration?
Verify whether you checked all folders in your Gmail inbox for the confirmation email (including Spam/Junk).
Besides, I need to clarify some points for you to double check the situation:
Why this helps: The sequence separates identity, permission, and local-client issues before broader reinstall work.
If it still fails: Save the exact error text, account email, and screenshots for Microsoft Support.
Use WPS Office While You Sort Out Locate Planner Project Plan 3 Trial

WPS Office cannot fix Microsoft account sign-in, Authenticator, billing, activation entitlement, OneDrive ownership, or admin locks. Those stay on the Microsoft side.
While that recovery continues, WPS Office can keep local editing moving:
Download and install WPS Office.
Open Word, Excel, PowerPoint, or PDF files in the matching WPS app.
Save a local working copy until Microsoft access returns.
Move or sync files back through your normal workflow afterward.
If you need a practical local workspace in the meantime, try WPS Office.
Avoid Another Round of Locate Planner Project Plan 3 Trial
Keep a backup verification method on important Microsoft accounts.
Record which account owns each purchase, mailbox, and device license.
Sign out of unused Microsoft profiles on shared PCs and update Office regularly.
Back up critical files before repair, reset, or reinstall actions.
Common Asks Around Locate Planner Project Plan 3 Trial
Can WPS Office solve the Microsoft-side failure? No. It helps you keep editing compatible files locally while Microsoft account or service issues are handled in Microsoft tools.
Should I reinstall Office immediately? Usually not. Confirm the account, subscription, and exact error first unless Microsoft guidance for your case requires a reinstall.
What should I send to Microsoft Support? The affected account email, device type, exact error text, and screenshots of the failure.




