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How to Access the Microsoft 365 Education Academic Eligibility Wizard
Question details
The user needs to access the academic eligibility wizard to verify their school's domain and submit necessary evidence for activating Microsoft 365 A1 services.
- Product
- Microsoft 365 Education
- Device & OS
- not provided
- Scenario
- Verifying educational eligibility to activate A1 Faculty and Student subscriptions for an academic institution.
- Observed behavior
- Domain verification and evidence submission are required before academic services can be fully activated and licenses assigned.
Ensure you have Global Administrator credentials for your school's Microsoft 365 tenant and have your official educational institution documents ready for upload.
Run the Academic Eligibility Wizard and Review Billing
This is the standard method to submit your school's verification details and activate A1 Faculty and Student services.
To activate educational licenses, administrators must verify domain ownership and confirm the institution's academic status through the official setup portal.
Log into the Microsoft 365 Admin Center using the Global Administrator account for your educational institution.
Navigate to the Microsoft 365 Education setup page and select the option to restart or access the Academic Eligibility Wizard.
Choose the specific services you need to activate, such as the A1 Faculty and A1 Student licenses.
In the left-hand navigation menu of the Admin Center, go to 'Billing' and click on 'Your products'. Check your domain's eligibility status and confirm your domain ownership if prompted.
Upload the requested evidence of your educational status, such as accreditation documents or a formal letter from the school, and submit the form for review.
Submit a Support Request for Pending Verification
Use this method if your verification remains pending for an extended period or if the automated eligibility wizard fails.
Keep Your School Productive with WPS Office
While waiting for your Microsoft 365 academic verification to complete, you don't have to pause learning. WPS Office is a free, lightweight, and highly compatible alternative that provides essential document, spreadsheet, and presentation tools for both students and faculty.
- 1. Download the installer: Visit the official WPS website and download the free version for your preferred operating system.
- 2. Install on school devices: Run the installer and follow the on-screen instructions to set up the suite on your computer.
- 3. Open and edit files immediately: Launch WPS Office and instantly open existing Microsoft Office documents without needing an active subscription or verified tenant account.
Frequently Asked Questions
How long does the Microsoft 365 academic eligibility verification take?
The manual verification process typically takes between a few days to two weeks. Microsoft reviews the submitted educational documentation to officially confirm the institution's eligibility.
What type of evidence is required for academic verification?
You will need to provide official documentation such as a school accreditation certificate, a formal letter on the institution's official letterhead, or proof of registration with your local department of education.
Where can I find my Tenant ID for the support request?
You can find your Tenant ID in the Microsoft 365 admin center by going to the 'Settings' menu, selecting 'Org settings', and clicking on 'Organization profile'. The Tenant ID is listed under your organization's profile details.
