How to Assign or Cancel Power BI Pro Subscriptions via GoDaddy
Question details
The user needs to assign or cancel Power BI Pro subscriptions that were purchased through a GoDaddy reseller account or directly via Microsoft.
- Product
- Power BI / Microsoft 365
- Device & OS
- not provided
- Scenario
- Managing software licenses and organizational subscriptions.
- Observed behavior
- Administrative functions redirect to GoDaddy's portal, requiring specific administration roles to successfully assign or cancel licenses.
Verify whether your organization's Microsoft 365 subscription was purchased directly from Microsoft or through GoDaddy, and ensure you have the Global Administrator or Billing Administrator role.
Manage Subscriptions Through the GoDaddy Reseller Portal
Use this method if your Microsoft 365 and Power BI licenses were purchased directly through GoDaddy, as Microsoft will redirect your billing administration.
When you purchase Microsoft 365 services through a reseller like GoDaddy, standard Microsoft admin centers often redirect you to the reseller's portal for billing and cancellation tasks.
Navigate to the GoDaddy website and sign in with your primary account credentials.
Go to 'My Products' and locate your Microsoft 365 email and productivity section.
Click on 'Manage' next to your subscription to assign Power BI Pro licenses to users, or follow the billing prompts to cancel the subscription.
Assign Licenses via Microsoft 365 Admin Center
If your subscription is managed directly by Microsoft, you can assign or cancel Power BI licenses in the standard admin center.
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Frequently Asked Questions
Why am I redirected to GoDaddy when trying to manage my Power BI subscription?
If your Microsoft 365 tenant was initially set up or purchased through GoDaddy, they act as your reseller. Microsoft redirects billing and license management to the reseller's portal to prevent billing conflicts.
What administrator roles are required to assign a Power BI Pro license?
You must be assigned the Global Administrator or Billing Administrator role within Microsoft 365. Alternatively, you can assign licenses in the Azure portal if you are the owner of the associated Azure subscription.
Why is the subscription feature disabled for my Power BI account?
Your organization's Power BI administrator or IT help desk may have disabled this feature globally or for external users. Additionally, Azure Active Directory restrictions, such as strict IP ranges or multi-factor authentication rules, might be blocking access.
