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License & Subscription Issues

How to Assign Project Plan 3 Licenses in a CSP Tenant

Maira MehtabMaira Mehtab Sep 21, 2026 869 views

Question details

The user needs to assign a directly purchased Microsoft Project Plan 3 license to users within a Microsoft 365 tenant that is managed by a Cloud Solution Provider (CSP) such as GoDaddy.

Product
Microsoft Project Plan 3 / Microsoft 365
Device & OS
not provided
Scenario
Attempting to assign a directly purchased Microsoft Project license within a third-party CSP-managed Microsoft 365 admin center.
Observed behavior
The license assignment fails or the option is unavailable because the Microsoft 365 admin center restricts license management for mixed-provider configurations, prioritizing the CSP's control.
Before you start

Ensure you have global administrator credentials for your Microsoft 365 tenant and verify that your Microsoft Project Plan 3 subscription is active in your billing profile.

Solution 1Recommended

Contact Your Cloud Solution Provider (GoDaddy) for Tenant Assistance

Because the Microsoft 365 subscription is supplied through a CSP, they maintain primary control over your tenant's licensing relationship and can help resolve mixed-provider conflicts.

Cloud Solution Providers like GoDaddy often employ custom administrative interfaces and restrict standard Microsoft 365 admin center functionalities. When you purchase a product directly from Microsoft (like Project Plan 3) but your core tenant is managed by a CSP, the standard licensing page may be locked out.

1
Access the CSP Portal

Log in to your GoDaddy (or respective CSP) administrative dashboard using your account credentials.

2
Navigate to Microsoft 365 Management

Locate the Microsoft 365 management or email & office section within the provider's portal.

3
Contact Technical Support

Open a support ticket or initiate a live chat with the CSP's technical support, specifically mentioning that you have a mixed-provider configuration and need to assign a directly-purchased Project Plan 3 license.

Provider Limitations: Some providers may require you to purchase the add-on license directly through their marketplace to enable seamless assignment.
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Frequently Asked Questions

Are Microsoft Project licenses incompatible with Microsoft 365 CSP subscriptions?

Not inherently. The software itself is perfectly compatible. The issue stems from the administrative control; Cloud Solution Providers (like GoDaddy) often restrict the standard Microsoft 365 admin center to maintain control over the billing and licensing ecosystem.

Why doesn't my directly purchased Project license show up in the Admin Center?

In a CSP-managed tenant, the custom interface provided by the host may filter out or hide products that were purchased directly from Microsoft (outside of their specific marketplace) to prevent mixed-billing scenarios.

Can I remove GoDaddy's CSP control from my Microsoft 365 tenant?

Yes, this process is known as 'defederating' your tenant. It converts your GoDaddy-managed Microsoft 365 setup into a standard Microsoft direct tenant, which completely restores your admin center capabilities and allows normal license assignments. This process requires advanced administrative steps.