License & Subscription Issues

How to Change a Yearly Microsoft Subscription to a Permanent Office License

Anum MushtaqAnum Mushtaq Oct 15, 2026 869 views

Question details

The user wants to upgrade or convert their existing yearly Microsoft 365 subscription into a permanent, one-time purchase license (such as Office 2021).

How to Change a Yearly Microsoft Subscription to a Permanent Office License
Product
Microsoft Office
Device & OS
not provided
Scenario
Transitioning from a recurring subscription payment model to a perpetual, lifetime software license.
Observed behavior
Users cannot find a direct upgrade or conversion path within their Microsoft account to change Microsoft 365 to a permanent Office license.
Before you start

Check your current Microsoft 365 subscription expiration date and back up your OneDrive files locally, as permanent licenses do not include cloud storage benefits.

Solution 1Recommended

Cancel the Subscription and Purchase a One-Time License

Because Microsoft does not offer a direct upgrade path from a subscription to a perpetual license, you must turn off your recurring billing and purchase the permanent license separately.

Microsoft 365 subscription plans cannot be directly upgraded into a permanent or perpetual license (like Office 2021). These are structured as entirely separate products in Microsoft's ecosystem. To switch, you must stop your current subscription from renewing and buy the one-time purchase version independently.

1
Turn off recurring billing

Go to the Microsoft Account Services & Subscriptions page, sign in with your account, locate your Microsoft 365 subscription, select 'Manage', and choose 'Turn off recurring billing'.

2
Purchase a permanent license

Visit the official Microsoft Store to purchase a one-time release of Office, such as Office Home & Student 2021 or Office Home & Business 2021.

3
Uninstall Microsoft 365

Open your computer's Control Panel or system Settings, locate Microsoft 365 in your installed applications, and completely uninstall it to prevent license conflicts.

4
Install the new permanent version

Return to your Microsoft account dashboard, navigate to your recent purchases, and download the installer for your new permanent Office license.

Data Loss Warning: When your Microsoft 365 subscription ends, your OneDrive storage limit will drop from 1TB to 5GB. Ensure you have backed up any files exceeding this limit to a local hard drive.
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  1. 1. Download WPS Office: Visit the official WPS Office website and click the free download button for your operating system.
  2. 2. Install the application: Run the downloaded installation file and follow the simple on-screen instructions to set up the software.
  3. 3. Open existing Office files: Launch WPS Office to immediately open, edit, and save your existing .docx, .xlsx, and .pptx files without needing a Microsoft subscription.
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Frequently Asked Questions

Can I get a refund if I cancel my yearly Microsoft subscription early?

Generally, Microsoft subscriptions are non-refundable once billed for the year. However, if you purchased it very recently (usually within 30 days), you may be eligible for a prorated refund by contacting Microsoft Support directly.

Do I need to uninstall my subscription version before installing Office 2021?

Yes, it is highly recommended to completely uninstall the Microsoft 365 applications before installing a perpetual version like Office 2021. Keeping both can cause severe license conflicts and activation errors.

Will my Word and Excel documents be deleted if I switch licenses?

No, your documents saved on your local hard drive will remain completely safe. Only files stored on OneDrive might be affected if your total data exceeds the free 5GB limit after your subscription expires.