Microsoft Account Errors

How to Change Microsoft Account Birth Date and Leave Family Safety

Algirdas Jasaitis Oct 10, 2026 869 views

Question details

The user wants to change their Microsoft account birth date and leave a Family Safety group, but faces account age restrictions.

How to Change Microsoft Account Birth Date and Leave Family Safety

Product: Microsoft Account
Device & OS: not provided
Scenario: Updating personal information and managing family group memberships on a Microsoft account.
Observed behavior: The system restricts users from changing their birth date or leaving the Family Safety group due to the account's current age setting, family-group status, or lack of parental consent.

Before you start

Ensure you have your Microsoft account credentials ready and verify whether your account is currently classified as a child or adult account, as child accounts require the family organizer to make these changes.

Solution 1Recommended

Update Birth Date via Microsoft Account Settings

Use this direct method to change the birth date for standard Microsoft accounts not restricted by child settings.

If your account is already considered an adult account by Microsoft, you can change your birth date directly from your account profile settings without needing approval.

Sign in to your Microsoft Account

Go to the official Microsoft account website and log in using your email address and password.

Access Your Info

Navigate to the 'Your info' section from the top menu navigation or the main account dashboard.

Edit Personal Info

Click on the 'Edit your personal info' link. You may be prompted to verify your identity using a security code sent to your backup email or phone.

Update and Save

Locate the birth date field, change it to the correct date, and click the 'Save' button at the bottom of the page to apply the changes.

Update Birth Date via Microsoft Account Settings

Identity Verification Required: You might need access to your recovery email or phone number to receive a verification code before the system allows you to edit personal information.

Solution 2

Update Birth Date for Child Accounts via Family Organizer

If your account is classified as a child account, the family organizer must change the birth date for you.

Solution 3

Leave the Microsoft Family Group

Follow these steps to remove yourself from a Microsoft family group once your account is eligible to do so.

Free Microsoft Office alternative

Switch to WPS Office for a Hassle-Free Experience

Dealing with strict Microsoft account settings and Family Safety restrictions can be frustrating when you just want to create and edit documents. WPS Office offers a free, lightweight, and powerful alternative that doesn't tie your essential productivity tools to complex family group rules.

1. Download WPS Office: Visit the official WPS website and download the free installer for your Windows, Mac, or Linux operating system.
2. Install the Software: Run the downloaded installer and follow the simple on-screen instructions to set up WPS Office in minutes.
3. Open and Edit Files: Launch WPS Office and seamlessly open your existing Microsoft Office files without worrying about account age restrictions.

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Frequently Asked Questions

Why does Microsoft say my account is a child account?

If the birth date originally entered when creating the account indicates you are under the age of majority in your region (usually 18), Microsoft automatically classifies it as a child account and restricts certain profile changes, including birth date edits.

Can I leave Family Safety if I have a child account?

No, child accounts cannot leave a family group on their own. The family organizer must either remove the child account from the group or change the account's birth date to reflect an adult age before the account can leave.

What if the family organizer account is no longer accessible?

If the organizer account is lost, you may need to submit an age verification request directly to Microsoft support. You will be required to provide a valid ID or credit card to prove your actual age and separate the account from the lost family group.

Do I need a Microsoft account to use basic Office applications?

While Microsoft Office requires a Microsoft account to activate and sync services, alternatives like WPS Office allow you to create, edit, and save documents locally without being bound to complex account requirements or family safety restrictions.

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