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How to Change the Company Name on Microsoft Account Invoices
Question details
The user needs to update the company name and billing information displayed on invoices for their Microsoft business subscription.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Updating administrative billing details for a business account to ensure accurate invoicing.
- Observed behavior
- The user wants the generated invoices to reflect the newly updated company name and address.
Ensure you are signed in with an account that has Global Administrator or Billing Administrator privileges in the Microsoft 365 admin center.
Update Billing Details in the Microsoft 365 Admin Center
Use the Microsoft 365 admin center to modify your 'Sold to' and 'Bill to' information, which will apply the new company name to future invoices.
Updating your company profile in the billing section ensures that all future invoices generate with the correct legal entity and address.
Log in to the Microsoft 365 admin center. In the left-hand navigation pane, click on 'Billing' and then select 'Billing accounts'.
Select the specific billing account you wish to update. Look for the 'Sold to' section and click 'Edit' to update your company name, then save the changes.
If necessary, navigate to 'Billing' and select 'Your products'. Here, you can update the 'Bill to' address and the service usage address to match the new company name.
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Frequently Asked Questions
Will changing my company name update my past Microsoft invoices?
No, updating your company name or address in the admin center only applies to future invoices. Past invoices are locked for compliance and will retain the information that was active at the time they were generated.
Why is the option to edit my company name grayed out?
If you cannot edit the 'Sold to' information, you likely do not have the necessary Billing Administrator permissions, or your specific account type requires contacting Microsoft Support directly to process a name change.
How long does it take for the new company name to appear on my invoice?
Once you save the changes in the Microsoft 365 admin center, the updated profile is saved immediately and will be reflected on your very next scheduled billing invoice.
