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Microsoft Account Errors

How to Check Which Microsoft 365 Account is Used on a Mac

Ayan MasoodAyan Masood Sep 29, 2026 871 views

Question details

The user needs to verify which Microsoft 365 account is currently logged in and associated with their Office applications on macOS.

How to Check Which Microsoft 365 Account is Used on a Mac
Product
Microsoft 365 for Mac
Device & OS
macOS
Scenario
Managing Microsoft 365 subscriptions or troubleshooting account login issues on a Mac.
Observed behavior
The user wants to locate the exact account email or profile information linked to their current Microsoft Word installation on their Mac.
Before you start

Ensure you have at least one Microsoft Office application, such as Microsoft Word, installed and currently open on your Mac.

Solution 1Recommended

Check Account via the About Microsoft Word Menu

This is the most direct way to see your active license and account information in Word for Mac.

The macOS menu bar contains specific application information where Microsoft stores your licensing details. This method quickly shows the exact email address tied to your Office installation.

1
Open Microsoft Word

Launch Microsoft Word on your Mac from the Applications folder or Launchpad.

2
Access the Word Menu

Click on 'Word' in the top macOS menu bar next to the Apple logo.

3
Select About Microsoft Word

Click 'About Microsoft Word' from the dropdown menu to open the application information screen.

4
Locate Account Information

Look for the 'Belongs to:' section in the dialog box. The email address displayed here is the Microsoft account currently associated with your Office software.

Check Account via the About Microsoft Word Menu
Applies to Other Apps: You can perform these exact same steps in Excel or PowerPoint by clicking 'Excel > About Microsoft Excel' or 'PowerPoint > About Microsoft PowerPoint'.
Free Microsoft Office alternative

Try WPS Office for a Hassle-Free Experience on Mac

Tired of managing Microsoft 365 subscriptions and account logins? WPS Office provides a lightweight, free alternative that offers excellent compatibility with Microsoft Office formats on your Mac.

  1. 1. Download WPS Office: Visit the official WPS Office website and download the macOS installer.
  2. 2. Install on Your Mac: Open the downloaded file and drag the WPS Office icon into your Applications folder.
  3. 3. Open Your Office Files: Launch WPS Office and directly open any of your existing Microsoft Word, Excel, or PowerPoint documents without losing formatting.
Fully compatible with Microsoft Word, Excel, and PowerPoint formats (.docx, .xlsx, .pptx).Free to use without requiring complex subscription management or account bindings.Lightweight installation that runs smoothly on all macOS devices.All-in-one office suite with an intuitive tabbed interface for easy multitasking.
microsoft office alternative - wps office

Frequently Asked Questions

Why doesn't my Microsoft 365 account show up in Word for Mac?

If no account is displayed under the 'Belongs to' section or the sidebar, you might not be signed in or your license has not synced. Click 'Sign In' on the template gallery sidebar to connect your Microsoft 365 account.

Can I use multiple Microsoft accounts on Office for Mac at the same time?

Office for Mac only allows one active Microsoft 365 subscription account to be tied to the license at a time. However, you can add multiple connected cloud services (like OneDrive or SharePoint) from different accounts via the 'Open' menu.

How do I change the Microsoft 365 account used on my Mac?

To change your account, open Word, select 'File > New from Template', click your profile icon in the sidebar, select 'Sign Out', and then sign back in using your preferred Microsoft 365 credentials.