How to Correct an Incorrect Company Name in Microsoft 365
Question details
The user needs to correct their organization or company name that was entered incorrectly during Microsoft 365 Business Standard registration.

- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Correcting an erroneous business registration name in the Microsoft tenant.
- Observed behavior
- The company name registered in the Microsoft 365 tenant is incorrect and the user needs to apply the correct legal business name.
Ensure you have global administrator privileges for your Microsoft 365 tenant, as standard user accounts do not have the required permissions to modify organizational details or open official support tickets.
Update Organization Name via the Admin Center
For standard profile updates or minor typographical errors, you can often edit your company details directly in the Microsoft 365 settings.
Microsoft allows administrators to edit some organizational and legal business details directly from the settings menu. This is the fastest method if the system permits the change without manual intervention from support agents.
Log in to the Microsoft 365 admin center using your global tenant administrator credentials.
On the left navigation menu, expand the 'Settings' section and select 'Org settings'.
Click on the 'Organization profile' tab, select 'Organization information', type in the corrected company name, and click 'Save'.

Create a Support Request in the Admin Center
If the company name cannot be edited manually, you must request a correction by opening a support ticket.
Contact Microsoft Support by Phone
If you are unable to log in to the admin center or create a ticket, you can contact Microsoft Support directly using their official regional phone numbers.
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Frequently Asked Questions
Can I change my Microsoft 365 tenant domain name (.onmicrosoft.com)?
No, the initial fallback domain (e.g., yourcompany.onmicrosoft.com) created during signup cannot be renamed or removed. However, you can add your custom business domain (e.g., yourcompany.com) to represent your correct company name to external users.
Why is my phone number incorrect when trying to contact Microsoft support?
The support system pulls contact information directly from your administrator profile. If it was entered incorrectly during registration, you must manually provide your correct phone number and email to the frontline agent when requesting a callback.
How long does it take for a company name update to reflect across Microsoft 365?
Once the organization profile is updated either manually or by a support agent, it may take up to 24 hours for the new company name to synchronize across all Microsoft 365 apps, services, and billing invoices.




