Sign-in & Login Problems

How to Fix OneDrive Not Signed In Popup After Windows Restart

Maira Mehtab Sep 21, 2026 869 views

Question details

The user needs to stop OneDrive from continuously asking for Microsoft account credentials after every system reboot.

Product: Microsoft OneDrive
Device & OS: Windows 10
Scenario: Restarting the Windows 10 operating system after unlinking or reinstalling the OneDrive application.
Observed behavior: A popup repeatedly appears asking for Microsoft account credentials upon every restart, despite the account being previously unlinked, uninstalled, and reinstalled.

Before you start

Ensure you have your Microsoft account email and password ready, and consider creating a system restore point before modifying any registry settings.

Solution 1Recommended

Reset OneDrive and Clear Microsoft Store Cache

Resetting the OneDrive executable and clearing the Store cache is the safest and most effective way to resolve persistent login popups.

Clear Microsoft Store Cache

Press Windows + R on your keyboard to open the Run dialog box. Type 'wsreset.exe' and press Enter. A blank Command Prompt window will appear and close automatically once the cache is cleared.

Run OneDrive Reset Command

Open the Run dialog box again (Windows + R), paste 'C:\Program Files\Microsoft OneDrive\onedrive.exe /reset', and hit Enter. This will force OneDrive to reset its configurations.

Restart and Sign In

Restart your Windows 10 computer. Open OneDrive from the Start menu and follow the prompts to sign in with your credentials and reconfigure your sync settings.

Solution 2

Clear OneDrive-Related Registry Keys

Use this method if the standard reset fails, as corrupted registry keys might be forcing the sign-in prompt on startup.

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Frequently Asked Questions

Why does OneDrive keep asking me to sign in after a restart?

This usually happens due to corrupted cache files, conflicting Windows registry keys, or pending Windows 10 updates that disrupt the background authentication process during startup.

Will resetting OneDrive delete my locally saved files?

No, running the onedrive.exe /reset command only resets the application settings and sync state. All your local and cloud files remain completely safe and untouched.

How do I properly unlink my OneDrive account in Windows 10?

Click the OneDrive cloud icon in your taskbar, click the Gear icon (Help & Settings), select 'Settings', navigate to the 'Account' tab, and click 'Unlink this PC'.

Login & Account Issues