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How to Generate a Microsoft 365 License Usage Report
Question details
The user needs to know how to generate and review Microsoft 365 usage reports and licensing information for subscriptions purchased through an Enterprise Agreement.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- An IT administrator wants to track service usage analytics and review volume licensing details for their organization's Microsoft 365 deployment.
- Observed behavior
- The user is looking for the correct navigation paths and required permissions within the Microsoft 365 admin center to locate these reports.
Ensure you are signed in with an account that has appropriate administrative privileges, such as Global Administrator, Billing Administrator, or Report Reader, as report availability depends on your permission level.
Access Usage and Licensing Reports via the Microsoft 365 Admin Center
Use the built-in Microsoft 365 admin center tools to review service usage analytics and volume licensing details for Enterprise Agreements.
Microsoft 365 provides dedicated reporting dashboards for administrators to monitor how users interact with services like Exchange, OneDrive, and Teams.
Additionally, organizations with an Enterprise Agreement have a specific section to manage and review their volume licensing details directly alongside their other billing information.
Go to the Microsoft 365 admin center at admin.microsoft.com and sign in with your administrator credentials.
In the left-hand navigation pane, click on 'Reports' to expand the menu, then select 'Usage reports'. Here you can view graphical summaries and detailed service usage.
To review specific licensing details, go back to the left navigation menu, expand 'Billing', select 'Your products', and then click on 'Volume licensing'.
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Frequently Asked Questions
What permissions are required to view Microsoft 365 usage reports?
To view usage reports, you need to be assigned specific administrative roles. The most common roles that grant access include Global Administrator, Exchange Administrator, Skype for Business Administrator, or Report Reader.
Can I export the Microsoft 365 usage report data?
Yes. Within the Microsoft 365 usage reports dashboard, you can click the 'Export' link to download the report data as a CSV file, which can then be opened and analyzed in applications like WPS Spreadsheet or Microsoft Excel.
Why is the Volume Licensing section missing from my admin center menu?
The Volume Licensing menu under 'Billing > Your products' is only visible if your organization purchased its subscriptions through an Enterprise Agreement, and if your specific account has the required Billing Administrator permissions.
How often is the usage data updated in Microsoft 365?
Microsoft 365 usage reports generally have a latency of 24 to 48 hours. The data displayed in the dashboard reflects activity up to the most recent processing period, not real-time usage.
