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How to Get an Additional Microsoft 365 Premium License
Question details
The user wants to obtain an additional free Microsoft 365 Premium license for an account that already has one.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- A user or administrator is trying to claim or request an extra premium license for their existing subscription or tenant.
- Observed behavior
- License availability is restricted based on subscription type and tenant ownership, requiring official verification rather than community assistance.
Ensure you are logged in with an account that has Global Administrator privileges, as standard users cannot manage tenant licensing or open service requests for subscriptions.
Open a Service Request in the Microsoft 365 Admin Center
If you have a business or trial subscription, your Global Administrator can request additional licenses directly from Microsoft Support.
Community moderators do not have the backend access required to inspect tenant licensing or issue additional licenses. You must use the official Microsoft admin channels to verify your eligibility for extra free premium licenses.
Navigate to the Microsoft 365 Admin Center website and log in using your Global Administrator credentials.
Click on the 'Support' or 'Help & Support' icon, typically located in the lower-right corner of the screen or on the left-hand navigation pane.
Type a brief description of your request, such as 'Request additional Microsoft 365 Premium license', and follow the prompts to open a ticket with a Microsoft support agent for eligibility verification.
Contact Your Microsoft Reseller
Use this method if your Microsoft 365 subscription was purchased through a third-party partner or reseller rather than directly from Microsoft.
Try WPS Office: A Free and Powerful Alternative
If Microsoft 365 Premium licensing costs or complex admin restrictions are holding your team back, WPS Office provides a free, lightweight, and easy-to-use alternative. It requires no complicated tenant management and offers seamless migration with a familiar user interface.
- 1. Download the Installer: Visit the official WPS Office website and download the free version for your operating system.
- 2. Install WPS Office: Run the downloaded file and follow the quick installation prompts to set up the software.
- 3. Open Your Files Instantly: Launch WPS Office and directly open your existing Word, Excel, and PowerPoint files without worrying about premium license limits.
Frequently Asked Questions
Can a Microsoft Community Moderator grant me an extra license?
No, community moderators do not have backend access to inspect tenant licensing details or issue additional premium licenses. You must contact official Microsoft support or your reseller.
How do I know if I have a reseller for my Microsoft 365 subscription?
You can check this in the Microsoft 365 Admin Center by navigating to Billing > Your products. If a reseller or partner is attached to your account, their contact information will be displayed there.
Are additional free Microsoft 365 Premium licenses guaranteed?
No. License availability strictly depends on your specific subscription type, your organization's eligibility, and any active promotional terms on your tenant. Official support must review your account to make a determination.
