License & Subscription Issues

How to Increase OneDrive User Quota to 25 TB

Natalie TaylorNatalie Taylor Oct 9, 2026 869 views

Question details

An organization needs to expand individual user storage in OneDrive for Business beyond the default 5 TB limit, up to 25 TB.

How to Increase OneDrive User Storage Quota to 25 TB
Product
Microsoft 365 / OneDrive for Business
Device & OS
not provided
Scenario
A Microsoft 365 administrator is attempting to allocate additional cloud storage space for enterprise users who have exceeded standard capacities.
Observed behavior
The standard storage quota limits users to 5 TB, requiring manual intervention to unlock up to 25 TB for eligible accounts.
Before you start

Ensure you are signed in with Microsoft 365 global admin or SharePoint admin privileges, and verify that your organization has a qualifying OneDrive for Business Plan 2 license with a minimum of five users.

Solution 1Recommended

Verify Eligibility and Modify Quota via Microsoft Admin Tools

Use the Microsoft 365 admin center to check eligibility and follow the official procedures to increase a specific user's storage limit.

Microsoft restricts automatic access to the 25 TB storage tier to prevent abuse. Administrators must manually verify that the organization meets the licensing thresholds before adjusting quotas.

If a user has already filled at least 90% of their 5 TB quota, administrators can allocate more space using Microsoft's PowerShell commands or administrative diagnostics.

1
Run the OneDrive storage eligibility test

Log in to the Microsoft 365 Admin Center, navigate to the Support tab, and use the 'Run Diagnostics' tool by typing 'OneDrive Storage Quota' to confirm your organization qualifies for 25 TB.

2
Apply the quota increase using Microsoft Learn instructions

If eligible, follow the official Microsoft Learn documentation to run the SharePoint Online Management Shell. You will use the 'Set-SPOSite' cmdlet to change the user's storage limit to 25600000 MB (25 TB).

3
Contact Microsoft Support if the increase fails

If the diagnostic test passes but the quota does not update or the PowerShell command returns an error, open a service request with Microsoft Support directly from the Admin Center to process the upgrade.

Verify Eligibility and Modify Quota via Microsoft Admin Tools
Prerequisite Check: A user's OneDrive must be at least 90% full of their current 5 TB capacity before you can successfully request or apply an increase to 25 TB.
Free Microsoft Office alternative

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  2. 2. Install and launch the application: Run the installer, follow the simple on-screen instructions, and launch WPS Office.
  3. 3. Sign in to activate cloud storage: Create or sign in to your WPS account to immediately access your free WPS Cloud storage space and begin managing your documents seamlessly.
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Frequently Asked Questions

Why is my organization not eligible for 25 TB of OneDrive storage?

To be eligible, your organization must have a qualifying subscription (like OneDrive for Business Plan 2 or an Enterprise E3/E5 plan) and maintain a minimum of five licensed users.

Does WPS Office allow saving files directly to third-party cloud drives?

Yes. While WPS offers its own robust WPS Cloud, it also seamlessly integrates with popular third-party cloud storage providers like Google Drive, Dropbox, and OneDrive, allowing you to open and save files directly from those platforms.

Can I increase OneDrive storage above 25 TB?

Currently, 25 TB is the maximum individual limit for OneDrive for Business. If a user requires more than 25 TB, administrators are advised to utilize SharePoint team sites for additional pooled storage.