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How to Manage Microsoft 365 Subscriptions and Connected Devices
Question details
Users need a comprehensive guide to managing their Microsoft 365 subscriptions, billing preferences, renewal settings, and connected devices through the Microsoft account web portal.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Reviewing account settings, adjusting subscription billing, and organizing connected devices online.
- Observed behavior
- Users need to access their Microsoft account details to update payments, turn off recurring billing, view order history, or remove old devices associated with their license.
Ensure you have the email address and password for the Microsoft account associated with your active Microsoft 365 subscription.
Manage Subscriptions and Billing Settings
Access the Microsoft account portal to view or update your Microsoft 365 subscription, including renewals, cancellations, and payment methods.
The primary hub for all Microsoft 365 subscription adjustments is the Microsoft Account services page. From here, you can take full control over how you are billed and whether your subscription automatically renews.
Open your web browser and navigate to account.microsoft.com. Log in using the credentials tied to your Microsoft 365 subscription.
Click on the 'Services & subscriptions' tab located in the top navigation menu to view a list of all your active Microsoft products.
Locate your Microsoft 365 subscription in the list and click the 'Manage' option next to it.
Use the available settings to turn off recurring billing, cancel your subscription, update your payment details, or review your order history and receipts.
View and Remove Connected Devices
Review the devices currently linked to your Microsoft account and remove any that are no longer in use to free up license limits.
Resolve Unexpected Charges or Blocked Payments
If you notice unexpected charges (such as a subscription renewal fee) or if your bank blocked a payment, take steps to review and clear the issue.
Switch to WPS Office and Avoid Expensive Recurring Subscriptions
If managing Microsoft 365 subscriptions and dealing with recurring billing has become a hassle, consider switching to WPS Office. It provides a lightweight, highly compatible, and completely free alternative without the burden of complex subscription management.
- 1. Download WPS Office: Visit the official WPS Office website and download the free installation package for your operating system.
- 2. Install the Software: Run the installer and follow the on-screen instructions to set up WPS Office on your computer.
- 3. Open Your Files Seamlessly: Launch WPS Office and directly open your existing Word, Excel, or PowerPoint files without losing any formatting.
Frequently Asked Questions
Can I manage my Microsoft 365 subscription from a mobile device?
Yes, you can access account.microsoft.com from any mobile web browser. The interface is mobile-friendly, allowing you to manage your subscription, update billing details, and remove devices just as you would on a desktop computer.
What happens when I turn off recurring billing for Microsoft 365?
When you turn off recurring billing, your subscription will not automatically renew at the end of your billing cycle. You will continue to have full access to Microsoft 365 applications and services until your current subscription term officially expires.
How do I check my Microsoft 365 payment history and print receipts?
Sign in to account.microsoft.com, navigate to the 'Services & subscriptions' section, and select 'Manage' next to your subscription. From there, click on 'Payment & billing' to view your complete order history, check past payments, and print invoices or receipts.
Why is my device not showing up on the Microsoft account devices page?
A device typically appears on the devices page only if you have actively signed into it using your Microsoft account. If you use a local account on a Windows PC or haven't signed into the Office apps on a Mac or mobile device, the device will not be listed.
