How to Provide a Malaysia Tax Number for Microsoft Withholding Tax
Question details
The user needs to provide a Malaysia income tax number for Microsoft withholding-tax reporting to the Inland Revenue Board but cannot find where to submit it.

- Product
- Microsoft Account
- Device & OS
- not provided
- Scenario
- Updating billing and tax information to comply with Malaysia Inland Revenue Board withholding tax requirements.
- Observed behavior
- The required Microsoft order or tax information is not accessible or resolvable through public community support forums.
Ensure you have your Microsoft account login credentials and your official Malaysia income tax number ready before reaching out to support.
Contact Microsoft Support via Chat for Tax Verification
Because tax information involves sensitive personal and financial data, you must contact Microsoft Support directly through a private chat to update your Malaysia tax number.
Microsoft Community forums are public spaces and support agents there cannot access your private order information or generate tax invoices. You will need to verify your account details privately with a billing support agent to adjust withholding tax details.
Navigate to the official Microsoft Support website and log in using the Microsoft account associated with your subscription or purchase.
Go to the 'Payment & billing' section and select 'Order history' to review your current Microsoft Store orders and tax-invoice information.
Select the option to 'Contact Support' or open a live chat. Explain to the agent that you need to add your Malaysia income tax number for withholding tax reporting to the Inland Revenue Board.
Provide the agent with your Malaysia tax number in the private chat window and follow their instructions to have your tax invoice updated.

Switch to WPS Office for a Hassle-Free Experience
If dealing with complex subscription billing and tax reporting feels overwhelming, consider switching to WPS Office. It provides a highly compatible, lightweight, and free alternative to Microsoft Office, eliminating complicated recurring billing hurdles.
- 1. Visit the official website: Go to the official WPS Office website.
- 2. Download the installer: Click the download button to get the free installation package for your operating system.
- 3. Install and use: Follow the on-screen instructions to install the software and immediately open your existing Microsoft documents.

Frequently Asked Questions
Can I update my Malaysia tax number through the Microsoft Community forum?
No. The Microsoft Community is a public forum. For your privacy and financial security, tax numbers and billing adjustments must be handled privately through official Microsoft Support chat.
Where can I find my current Microsoft Store tax invoices?
You can view your tax invoices by signing in to your Microsoft account, navigating to the 'Payment & billing' section, and selecting 'Order history'.
Why does Microsoft need my Malaysia income tax number?
An income tax number is required for official withholding-tax reporting to the Inland Revenue Board of Malaysia, ensuring proper tax compliance for your software subscriptions and digital services.




