Password & Account Recovery

How to Stop Repeated Microsoft Account Password Change Prompts

Maira Mehtab Sep 28, 2026 869 views

Question details

The user needs to stop their Microsoft account from constantly prompting them to change their password across various devices.

Product: Microsoft Account
Device & OS: Mac, iPad, and phone
Scenario: Attempting to use Microsoft services seamlessly without being constantly interrupted by account security alerts and password change requests.
Observed behavior: The system repeatedly requests a password change across multiple devices, creating a frustrating login loop.

Before you start

Verify exactly what type of Microsoft account you are using (a personal Outlook/Hotmail account vs. a work or school Microsoft 365 account), as the resolution steps differ significantly based on the account type.

Solution 1Recommended

Identify Account Type and Contact the IT Administrator

Use this solution if you are using an organization or education account, as password expiration policies are centrally controlled by your IT department.

Many organizations implement strict security policies that require users to change their passwords periodically. If you are signed in on multiple devices (like a Mac, iPad, and phone), an expired password policy will trigger prompts on all of them simultaneously.

Check Your Account Type

Open your account settings on your device and verify if the email address ends in a school or company domain, rather than a personal domain like @hotmail.com or @outlook.com.

Contact Your Administrator

Reach out to your school or company's IT support team or network administrator.

Request a Policy Review

Ask the administrator to review the password expiration policy applied to your Microsoft 365 account to see if the frequency of prompts can be adjusted.

Admin Privileges Required: Only an organization's global or user administrator can modify password expiration policies. End users cannot bypass these prompts natively.

Solution 2

Troubleshoot Personal Microsoft Accounts

For personal accounts, repeated prompts often stem from incomplete security information, pending security alerts, or a specific expiration setting.

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1. Download the Installer: Visit the official WPS Office website and download the free application for your Mac, PC, or mobile device.
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Frequently Asked Questions

Why does Microsoft keep asking me to change my password on my iPad and Mac?

This typically happens if you are logged into a work or school account with an active password expiration policy set by the organization. It can also occur if Microsoft detects unusual sign-in activity across your different devices and prompts a security verification.

Can I turn off the password expiration policy myself?

If you are using a Microsoft 365 Work or Education account, only your IT administrator can modify or disable the password expiration policy. For personal accounts, you can disable the expiration feature by unchecking 'Make me change my password every 72 days' when updating your password.

How do I fix the account prompt loop on my iPhone or iPad?

Try going to your iPhone or iPad's Settings > Mail > Accounts, delete the problematic Microsoft account, and then add it back again. This forces the device to authenticate with a fresh security token and can often resolve continuous password prompt loops.

Does WPS Office require me to change my password frequently?

No, WPS Office accounts do not enforce frequent mandatory password changes by default for personal users. This allows for a more uninterrupted workflow while still maintaining robust account security.

Login & Account Issues