What Happens to Files When You Cancel Microsoft 365 & How to Save Them Locally
Question details
The user needs to know what happens to their documents and Office applications when canceling Microsoft 365, and how to securely save cloud files to a local drive.

- Product
- Microsoft 365 / OneDrive
- Device & OS
- not provided
- Scenario
- Canceling a Microsoft 365 subscription and migrating cloud files to local storage to retain access.
- Observed behavior
- Upon cancellation, Office applications eventually enter reduced-functionality mode, but documents are not deleted. OneDrive files remain in the cloud unless manually downloaded or saved locally.
Before canceling your Microsoft 365 subscription, check your computer's available local hard drive space to ensure you have enough room to download all your OneDrive files.
Save Cloud Files Locally Using Office Applications
Use the 'Save As' feature in Word, Excel, or PowerPoint to safely move files from OneDrive to your local computer's hard drive.
This method is ideal if you are actively working on a file and want to immediately save a copy to your local machine instead of the cloud.
Launch the Microsoft Office application and open the document you want to save locally.
Click on 'File' in the top-left corner of the ribbon, and select 'Save As' from the left-hand menu.
Click 'Browse' or 'This PC' and choose a folder on your computer that is outside of the OneDrive directory.
Click the 'Save' button to securely store the document on your local drive.

Download Files Directly from OneDrive Web
If you have many files or entire folders to migrate, downloading them directly from the OneDrive website is the most efficient method.
Contact Microsoft Support for Subscription Assistance
If you encounter errors during cancellation or need account-specific help, reach out to Microsoft's support team.
Edit Your Saved Files for Free with WPS Office
Once you cancel Microsoft 365, your Office applications will enter reduced-functionality mode, preventing you from editing your documents. You can use WPS Office as a lightweight, powerful, and free alternative to seamlessly open, edit, and create files on your local drive.
- 1. Download the software: Download and install WPS Office for free from the official website.
- 2. Locate your saved files: Right-click the Microsoft Office file you recently saved to your local drive.
- 3. Open and edit: Select 'Open with' and choose WPS Office to continue viewing and editing your documents without a subscription.

Frequently Asked Questions
Will my documents be deleted if I cancel my Microsoft 365 subscription?
No, canceling your Microsoft 365 subscription does not delete your documents. However, your Microsoft Office desktop applications will eventually enter a reduced-functionality mode where you can only view and print files, but you will not be able to edit them or create new ones.
What happens to my OneDrive storage after canceling Microsoft 365?
After your subscription expires, your OneDrive storage limits will be downgraded, typically to the free 5GB tier. If your cloud files exceed this new quota, you will not be able to upload new files or sync changes until you free up space by downloading files locally and deleting them from OneDrive.
Can I still access my downloaded files without an active Office subscription?
Yes. Files saved locally on your hard drive belong to you and remain fully accessible. You can view or edit them at any time using alternative office software, such as WPS Office, without needing an active Microsoft subscription.




