How to Restore Missing OneNote Sticky Notes After Reinstalling
Question details
The user needs to recover Sticky Notes that disappeared after the OneNote app was reinstalled.

- Product
- Microsoft OneNote
- Device & OS
- iOS
- Scenario
- The user reinstalled the OneNote app on an iPhone or iPad and found that their local Sticky Notes were missing, likely due to a lack of automatic cloud synchronization.
- Observed behavior
- The Sticky Notes are no longer visible in the application, and the user cannot locate a local recycle bin or restore option on their device.
Ensure you have the login credentials for the exact Microsoft account previously linked to your OneNote app, and verify your device has a stable internet connection before checking for synced data.
Check OneNote Online and the Recycle Bin
Verify if your missing notes were successfully synced to the cloud before the app was reinstalled.
If you were signed into a Microsoft account, your Sticky Notes might have been synchronized to OneNote Online. Checking the web version allows you to access your synced notebooks and potentially restore deleted content from the cloud.
Open a web browser and navigate to https://www.onenote.com/notebooks. Log in using the Microsoft account associated with your OneNote app.
Browse through your available notebooks to see if your missing Sticky Notes appear in the synced web version.
If you don't see the notes immediately, go to the 'View' tab on the ribbon and click on 'Deleted Notes' to check the Recycle Bin for recoverable content.
Right-click any found notes and select 'Restore'. Afterwards, open the OneNote app on your mobile device, navigate to Settings, and force synchronization to update your local app.

Recover from an iCloud or iTunes Backup
If your notes were only saved locally, restoring your iPhone or iPad from a backup made prior to the app reinstallation may recover them.
Try WPS Office for Reliable Cross-Platform Document Management
While recovering local OneNote data depends heavily on iOS backups, switching to a comprehensive suite like WPS Office can streamline your file management. WPS Office provides built-in cloud synchronization ensuring your notes, documents, and spreadsheets are automatically backed up and accessible across all your devices.
- 1. Download WPS Office: Install WPS Office for free on your PC, Mac, iOS, or Android device.
- 2. Activate WPS Cloud: Sign in to your free account to activate the built-in WPS Cloud storage.
- 3. Auto-sync your files: Create your documents and notes; they will automatically sync to the cloud, preventing accidental data loss.

Frequently Asked Questions
Why did my Sticky Notes disappear after reinstalling OneNote?
When you uninstall an app on iOS, all locally stored data associated with that app is wiped. If your Sticky Notes were not successfully synced to your Microsoft account beforehand, they are deleted along with the app.
Can I recover Sticky Notes if I never backed up my iPhone?
If the notes were never synced to OneNote Online and you do not have an iCloud or iTunes backup from before the app was uninstalled, it is unfortunately not possible to recover the local data.
How can I prevent losing my Sticky Notes in the future?
To prevent future data loss, always ensure you are signed into your Microsoft account within the OneNote app. You can verify that your notes are safely backed up by periodically logging into OneNote Online to confirm they appear in the cloud.




