A OneNote notebook tied to a closed school account may copy text but fail on images because the original OneDrive-backed source is no longer fully available.
How to sync a OneNote notebook to a personal user
What you can realistically do
If the education account has already been closed, there is no confirmed public OneNote control that can force a complete re-sync of missing images into your private account.
- Text may appear because some content was already cached or partially transferred.
- Images can fail because the original notebook data still depends on the old school-linked OneDrive source.
- the documented behavior points to Microsoft support review as the proper next step for account-specific recovery.
What to verify before you expect a full sync
Original account status
If the school account is disabled, source notebook assets may no longer be retrievable.
The public reply identifies this as a file transfer issue involving OneDrive.
A complete sync means both text and embedded images appear correctly in the private account notebook.
The core problem

The notebook was originally connected to an education account. After that account was closed, syncing to a personal user became incomplete, with text transferring but pictures returning errors.
| Area | What the source shows | Practical meaning |
|---|---|---|
| Notebook content | Text syncs, but images fail | The transfer is partial, not complete |
| Original account | School account is closed | The source notebook may no longer be fully accessible |
| Sync path | Issue appears related to OneDrive file transfer | The problem is not presented as a simple local notebook setting |
The Microsoft support guidance answer
The public response does not provide a menu-by-menu repair path in OneNote. Instead, it classifies the case as a OneDrive file transfer problem and moves the investigation to private support messaging.
What support is trying to collect
Account-specific and data-specific details that should not be posted publicly.
Why the reply stays general
Privacy and account ownership checks are needed before Microsoft can inspect a closed education account case.
The referenced private message entry point is Private messaging - Microsoft support guidance.
Affected products
The case is categorized under Microsoft 365 and Office, OneNote, Education, and macOS. That classification helps define the support context, but the public evidence still does not expose a self-service fix.
Service and account context for the notebook environment.
The notebook product directly affected by the partial sync.
The original notebook ownership was tied to a school account.
The issue is categorized in a Mac-related support context.
A closed school account usually blocks a complete OneNote transfer
Based on the source, the notebook cannot be assumed fully synced when only text moves and images fail. The public Microsoft reply points to a OneDrive transfer issue and escalates the case to private support rather than offering a public repair sequence.
Use WPS Office as a Free Microsoft Office Alternative
There is no source-backed public procedure here for fully finishing the sync after the school account is already shut down. The safest conclusion is that Microsoft must review the case directly if the missing images still exist only under the old account context.
No guaranteed catch-up sync
Once the source account is closed, OneNote may not be able to fetch every notebook asset again.
Image failures matter
If images error out, the notebook copy in the personal account should not be treated as complete.
How to verify success
Open the notebook under the private account and confirm that both text and previously embedded images display normally.
Where WPS Office fits here
WPS Office cannot repair Microsoft-side OneNote account access, tenant status, OneDrive ownership, or a closed school identity. Those controls stay on Microsoft's side.
If you still have compatible local documents outside OneNote, WPS Office can be a free, lightweight option for working with DOCX, XLSX, PPTX, and PDF files using a familiar interface, built-in PDF tools, and WPS AI features for summarizing, rewriting, or organizing document content.
The caveat is simple: notebook sync states, embedded OneNote cloud objects, and Microsoft account permissions do not transfer into WPS as a OneNote repair path.

Sync a OneNote Notebook from a School Account to a Personal Account FAQs
Why does OneNote sync text but fail on images after the school account is closed?
The source indicates a partial transfer tied to OneDrive. Text may already exist in a cached or lighter form, while image data still depends on the original education account and cannot be fully retrieved once that account is inactive.
Is there a public OneNote setting that can force the missing images to finish syncing?
Not from the provided evidence. The public Microsoft response does not give a button, menu path, or command for a forced image re-sync after account closure, and instead redirects the case to private support.
How can I verify whether the notebook is truly available in my personal account?
Open the notebook while signed in with the personal account and check the pages that originally contained images. If text appears but embedded images are missing or error out, the migration is incomplete.
Can I fully finish the notebook sync after the education account is already closed?
The public evidence here does not confirm a supported self-service method inside OneNote once the original account is closed. Microsoft moved the case to private support, which suggests the outcome depends on account-specific checks.




