Office for Mac Issues

Fix: Cannot Set Loop Task Due Dates in Outlook for Mac

WPS Editor Sep 25, 2026 869 views

Question details

Users are unable to use the due-date picker for tasks within a Loop component in the Outlook desktop app.

How to Fix the Issue of Setting Loop Task Due Dates in Outlook for Mac

Product: Outlook for Mac
Device & OS: Mac
Scenario: Attempting to assign or modify due dates for items in a Task List Loop component.
Observed behavior: The calendar due-date picker fails to open or respond in the desktop app, despite functioning correctly when accessed via a web browser.

Before you start

Verify that your Mac is connected to the internet and confirm whether you are using a Microsoft 365 Business, Education, or personal account, as Loop component features may vary by account type.

Solution 1Recommended

Update Outlook for Mac to the Latest Version

Installing the most recent update often resolves known bugs affecting Loop components and interactive UI elements like the date picker.

Microsoft frequently releases patches to address integration issues between Loop components and the Outlook Mac client. Running an outdated build is the most common reason for unresponsive interface elements.

Open Microsoft AutoUpdate

Launch Outlook for Mac, go to the top macOS menu bar, click on 'Help', and select 'Check for Updates'.

Download and Install Updates

If a newer version is available, click 'Update' to download and install the latest build of Outlook for Mac.

Restart and Test

Once the installation is complete, restart Outlook and try clicking the due date field in your Loop Task component again.

Update Outlook for Mac to the Latest Version

Enable Automatic Updates: Check the box for 'Automatically keep Microsoft Apps up to date' within the AutoUpdate tool to prevent similar issues in the future.

Solution 2

Use Outlook on the Web as a Workaround

Since the date picker issue is specific to the Mac desktop client, the web version can be used as an immediate workaround.

Solution 3

Collect Version Details and Contact Support

If updating does not work, providing specific version information to Microsoft Support can help them investigate the bug.

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Frequently Asked Questions

Why does the Loop Task due date picker work in the browser but not on my Mac?

This is typically caused by a bug or an outdated build specific to the Outlook for Mac desktop application. The web version is continuously updated on the server side, which is why it often bypasses local client glitches.

Does my Microsoft account type affect Loop components in Outlook?

Yes. Loop components are fully supported for Microsoft 365 Business and Education accounts. If you are using a personal account or an unsupported account type, certain features may not function as intended.

How do I check which version of Outlook for Mac I am using?

Launch the application, click on 'Outlook' in the top-left corner of the macOS menu bar, and choose 'About Outlook'. A window will appear displaying your current version and build number.

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