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Fix Microsoft 365 Still Displaying Chinese After Language Change
Question details
The user's Microsoft 365 applications and web interface remain in Chinese even though the preferred display language has been updated to English.
- Product
- Microsoft 365
- Device & OS
- Windows
- Scenario
- Trying to update the Microsoft 365 display language from Chinese to English on a system that is natively configured in Chinese.
- Observed behavior
- The interface continues to display in Chinese despite saving the new language preferences.
Determine whether this issue is happening on the Office.com web applications or within the downloaded Microsoft 365 Windows desktop apps, as each requires a different method to change the display language.
Update Language Preferences for Microsoft 365 Web Apps
Use this method if the language issue is occurring while using Office applications in your web browser at Office.com.
The web version of Microsoft 365 stores language preferences within your online account settings, which are separate from your Windows system settings.
Log in to Office.com, click on your profile picture or initials in the top-right corner, and select 'My Microsoft 365 profile' or 'View account'.
In the account dashboard, locate the 'Settings & Privacy' section and click on the 'Display Language' or 'Language & Region' option.
Click 'Change display language', select English from the drop-down list, and click 'Save'. You may need to sign out and sign back in, or clear your browser cache, for the changes to take effect.
Configure Language Settings for Microsoft 365 Desktop Apps
Follow these steps if your installed Windows applications like Word, Excel, or PowerPoint are stuck in Chinese.
Try WPS Office for a Hassle-Free, Multi-Language Experience
If you are frustrated with complex language configurations in Microsoft 365, consider switching to WPS Office. It provides an intuitive, lightweight, and highly compatible alternative that makes managing display languages simple and straightforward.
- 1. Download the installer: Visit the official WPS Office website and click the free download button.
- 2. Install and select language: Run the installer. During or after installation, you can easily choose English as your default display language.
Frequently Asked Questions
Can I have my Windows system in Chinese but Microsoft 365 in English?
Yes, Microsoft 365 allows you to configure a display language independently of your Windows system. You must go into the Office language settings (File > Options > Language) and select English instead of 'Match Microsoft Windows'.
Why didn't the language change take effect immediately on Office.com?
Web browsers often cache website data to load pages faster. If you changed your language to English but still see Chinese on Office.com, try clearing your browser's cache and cookies, or logging out and logging back in.
Do I need to download a language accessory pack for Microsoft 365?
If English is not listed in your Office desktop app's language settings, you will need to click 'Add a Language' to download and install the free English language accessory pack before you can set it as your preferred display language.
