Fix Microsoft Forms Link Opening to a Deprecation Error from PowerPoint or Word
Question details
Users need to resolve an issue where clicking a Microsoft Forms quiz link from an Office document results in a browser error instead of loading the form.

- Product
- Microsoft PowerPoint, Microsoft Word, Microsoft Forms
- Device & OS
- not provided
- Scenario
- Clicking a Microsoft Forms hyperlink embedded within a desktop PowerPoint presentation or Word document to open a quiz or survey.
- Observed behavior
- When the link opens in Google Chrome, a 'DeprecationPage' path is automatically added to the URL, causing a deprecation error. Copying and pasting the link directly into the browser works normally.
Ensure your Google Chrome browser is updated to the latest version, and verify that the Microsoft Forms link is still active by copying and pasting it into an incognito window.
Generate and Replace the Hyperlink in the Document
This is the most reliable method to resolve the issue for all users. Generating a fresh response link directly from Microsoft Forms can bypass the corrupt routing token.
Often, the issue stems from older links or links containing specific response tokens that trigger a redirect bug when passed from desktop Office applications to the Chrome browser. Replacing it with a newly generated link usually resolves the conflict.
Open your quiz or survey in Microsoft Forms. Click the 'Collect responses' button and copy the newly generated URL. Avoid sharing links that contain personal response tokens.
Open your affected PowerPoint presentation or Word document. Right-click the problematic Microsoft Forms link and select 'Edit Link' or 'Edit Hyperlink'.
Delete the old address in the URL field, paste the newly generated Microsoft Forms link, and click 'OK' to save the changes.
Hold the Ctrl key (or Cmd on Mac) and click the newly inserted link to ensure it successfully opens the form in your default browser without the DeprecationPage error.

Copy and Paste the Link Manually
Use this quick workaround if you are a recipient of the document and cannot edit the original file to replace the hyperlink.
Open the Document in Office for the Web
Opening the document in a cloud environment prevents the desktop-to-browser handoff glitch from occurring.
Avoid Link Handling Errors with WPS Office
If you frequently encounter URL routing bugs, document compatibility issues, or application handoff errors in Microsoft Office desktop apps, consider switching to WPS Office. It provides a lightweight, highly compatible alternative with seamless hyperlink handling.
- 1. Download WPS Office: Visit the official WPS website and download the free WPS Office suite for your operating system.
- 2. Open your document: Launch WPS Presentation or WPS Writer and open your existing PPTX or DOCX file.
- 3. Click links seamlessly: Click the Microsoft Forms hyperlink to easily open it in your default browser without handoff errors.

Frequently Asked Questions
Why does the deprecation error only happen in Google Chrome?
This issue is caused by how certain versions of desktop Microsoft Office applications hand off URLs to the Chrome browser. During this transfer, Office sometimes appends a 'DeprecationPage' path to the URL, causing the link to break. Other browsers like Microsoft Edge may handle this handoff differently.
Can I fix this issue without editing the original PowerPoint presentation?
Yes. If you cannot edit the file to update the link, simply right-click the link in the document, select 'Copy Hyperlink', and paste it directly into your web browser's address bar. This bypasses the faulty application-to-browser handoff.
How do I safely generate a new Microsoft Forms link?
To generate a clean link, open your quiz or survey in Microsoft Forms, click the 'Collect responses' button in the top right corner, and copy the URL provided there. Never copy the link directly from your browser's address bar while previewing or filling out the form, as it may contain session-specific response tokens.




