Office Apps Freezing

Fix Microsoft Word Deleting Text and Freezing While Typing

Amos Gikunda Oct 9, 2026 868 views

Question details

The user experiences Microsoft Word randomly deleting lines of text, jumping the cursor to previous pages, and freezing during typing, even after updating printer drivers.

Fix Microsoft Word Deleting Text and Freezing While Typing

Product: Microsoft Word
Device & OS: not provided
Scenario: Typing and editing documents in Microsoft Word.
Observed behavior: Word freezes unexpectedly, deletes text lines, and moves the typing cursor to earlier pages while the user is actively typing.

Before you start

Manually save and back up your current document to a different location (like a USB drive or cloud storage) to prevent further data loss before attempting system repairs.

Solution 1Recommended

Perform an Online Repair for Microsoft Office

Use the built-in Windows repair tool to fix corrupted Office program files that cause Word to freeze and malfunction.

A standard Quick Repair might not be enough to fix deep-seated freezing or formatting bugs. An Online Repair thoroughly checks and downloads fresh copies of corrupted application files.

Close Office Applications

Ensure Microsoft Word, Excel, and all other Office applications are completely closed.

Open Programs and Features

Click the Windows Start menu, type 'Control Panel', press Enter, and navigate to 'Programs' > 'Programs and Features'.

Modify the Office Installation

Scroll down to find 'Microsoft Office' in the list of installed programs, right-click it, and select 'Change'.

Run Online Repair

Select the 'Online Repair' option and click 'Repair' to begin the process. Wait for it to finish and restart your computer.

Perform an Online Repair for Microsoft Office

Repair Complete: After restarting, open Word and type a few paragraphs to confirm the freezing and text deletion issues are resolved.

Solution 2

Test Word in Safe Mode

Launch Word without add-ins or custom settings to isolate the cause of the erratic cursor and freezing behavior.

Solution 3

Install the Latest Windows and Office Updates

Outdated system or application software can introduce bugs and compatibility issues, leading to application hangs.

Free Microsoft Office alternative

Tired of Word Freezing? Switch to WPS Office for Seamless Typing

If Microsoft Word continues to crash, freeze, or delete your text unexpectedly, WPS Office offers a stable, lightweight, and completely free alternative for your word processing needs without sacrificing features.

Highly stable performance with no random freezing or cursor jumping issues.Fully compatible with Microsoft Word formats (.docx, .doc) to ensure seamless file sharing and migration.Lightweight design that runs smoothly on older devices without hogging system memory.Familiar, intuitive user interface that requires zero learning curve.

Frequently Asked Questions

Why does the Microsoft Word cursor jump around while typing?

This can happen due to an overly sensitive laptop touchpad registering accidental palm touches, an outdated printer driver interfering with layout rendering, or conflicting third-party Word add-ins. Disabling 'Tap to click' on your touchpad or running Word in Safe Mode can help identify the root cause.

Will reinstalling my printer driver stop Word from freezing?

Word relies heavily on the default printer driver to render page layouts. While a corrupted driver can cause Word to freeze, if reinstalling or updating it doesn't resolve the issue, the root cause is likely a corrupted Office installation that requires an Online Repair.

Can converting PDF or JPEG files cause Word to delete text?

Yes, complex file conversions (like embedding large JPEGs or converting heavy PDFs to Word format) can sometimes cause memory exhaustion or formatting bugs in Word, leading to unexpected behavior like deleted text or application freezing.

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